Beyond Hearing Aids

Aural Rehabilitation

Research shows that patients who participate in Aural Rehabilitation are more satisfied and better users of their hearing technology than those who do not participate. Aural Rehabilitation is a mix of counseling, ear training, and patient education. Through personal or group sessions, paARtients and their loved ones are empowered with strategies for improving communication. While hearing technology has advanced greatly through the years, we know that it is unable to truly “fix” one’s hearing.  Aural Rehabilitation allows the patient and clinician to view hearing difficulties more holistically, and find ways to overcome communication challenges where the hearing technology may fall short.

Throughout the year, the UNC-HCC offers Better Hearing Workshops, both at our main clinic location and in local retirement communities. Check our calendar of events for our complete workshop schedule!

What People Are Saying About the Better Hearing Workshops!

"The Better Hearing Workshop was well organized, professionally delivered, and  gave an excellent overview of the most up to date science related to hearing loss, hearing aid technology, and communication strategies. I learned something new and useful at every session and my wife  appreciated the  guidance on communication strategies. I feel fortunate to be connected with the UNC Audiology program and hope to attend future workshops as the science develops. Keep up the good work." M.B., Chapel Hill, NC

"The Hearing Workshop is useful for the introduction of hearing techniques and applications for novice users as well as their friends and relatives." E.F., Pittsboro, NC

Assistive Listening Devices


Most hearing aid manufacturers offer connectivity devices to enhance hearing aid benefit. There is a wide range of devices, from basic remote controls to Bluetooth (wireless) accessories for TVs and phones. Some hearing aids even communicate directly with smart phones without the need for an intermediate device. ("Made for iPhone" Hearing Aids). To obtain more information, schedule an appointment with an audiologist.


It is important to consider the ability to hear or see alerting devices in one’s home. Alerting devices are available at a variety of retailers and through our office. Examples include: amplified alarm clocks, fire alarms with strobe lighting, and doorbell alerts.


Because of the lack of visual cues, many individuals with hearing loss struggle to communicate on the telephone. An amplified telephone allows the user to increase the volume to greater levels than a normal phone. Using speaker phone can also be helpful. For those with greater speech understanding difficulties, a captioned phone may be the best option. A captioned phone uses an attached screen to provide real-time captioning of the dialogue. The written conversation can then be saved or printed. Even voice messages can be captioned.

If you or a loved one is interested in learning more about captioned phones, make an appointment with one of our audiologists. CapTel phones can be provided at NO CHARGE through a Third Party Certification.