Testimonials

Hear what patients have to say about their experiences at the HCC.

Experiences with the staff

"I found the professional staff and students to be very helpful and knowledgeable in all areas related to my hearing loss. Testing was extensive. I don’t believe any other hearing aid supplier could perform the level of testing that the UNC Hearing and Communication Center delivered." H.D., Fuquay Varina, NC

"I was very impressed with the UNC HCC. We were taken in promptly for all appointments. Dr. Patricia Johnson is an excellent doctor of audiology. She patiently spent all the time necessary to explain test results and help me select hearing aids that would correct my loss and still be cosmetically satisfactory. She did a superb job teaching my husband and I how to maintain the devices." P.N., Pittsboro, NC

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"Dr. Johnson was always well prepared and very good at putting me at ease and working with the students. She let the students carry the ball and stepped in only as necessary.  This nurtured the confidence of the students. And, believe me, I was full of many questions. Thanks, Dr. Johnson. Also, the front office staff were always friendly and helpful." T.M., Durham, NC

"I wish to express my appreciation for the professional and caring manner that Dr. Johnson exhibited during the diagnosis and installation of my hearing aids. As you might expect, I had some apprehension about needing hearing aids, but her process removed that image. Thank you." J.F., Chapel Hill, NC

Experiences with hearing aids

"I lost ten years of good hearing by failing to consider aids of any kind. I fixated on a man from my childhood who had ugly blobs & tubes protruding from his ears. Thus in January of 2015, I walked into the UNC Hearing & Communication Center with anxiety bordering on dread. After five minutes with Dr. Patricia Johnson, the anxiety disappeared and I regretted waiting so long. She and her colleagues made every step of the process easy and enjoyable, especially when it was time to choose the right hearing aids for me. They are thoroughly knowledgeable, professional, and friendly. I cannot recommend them highly enough." S.H., Fearrington Village, NC

"As a young man, I experienced high frequency hearing loss resulting from a career flying Naval aircraft. For many years, I was led to believe that I was not a candidate for a hearing aid that would reduce the impact of this loss on everyday living. In 2014, I was referred to the UNC Hearing & Communication Center where I came under the professional care of Dr. Patricia Johnson. Dr. Johnson and the HCC staff determined that indeed I could be helped by hearing aids. Now nine months later, I am enjoying improved hearing in many situations. I strongly recommend Dr. Johnson and the HCC to anyone uncertain about current technology's ability to improve one's hearing." B.C., Durham, NC

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"I had tried hearing aids before, from another audiology clinic and found the experience to be expensive and frustrating. I returned the hearing aids after a month-long trial and many visits back to the clinic for unsuccessful adjustments. Then I heard Patricia Johnson speak at a community presentation, and I was inspired to try again. My experience in her clinic has been fantastic! The hearing assessments performed were thorough; her explanations about the benefits of each device were concise and complete. The education/support process once I got my hearing aids was also helpful and reassuring. Even her office location and parking are convenient! I would encourage anyone, a hearing aid novice, or someone like myself who had a bad experience elsewhere, to come see Dr. Johnson and get reconnected with what you've been missing!" L.M., Chapel Hill, NC

"Dr. Sjoblad made the process very easy because she is passionate about helping her patients hear better! The whole process from beginning testing, fitting and follow-up appointments could not have been any better! I was really impressed with their office's testing equipment and the lengths that the staff go to help the patient with their needs. Before going to this clinic, I thought that the only way they could help me was to amplify my hearing. I didn't know that they might be able to correct the deficit. I was able to hear sounds but not distinguish what the word was. My deficit is in an area where I am not hearing the consonant sounds. My brain lagged behind while I was trying to make sense of the words with only vowel sounds to work with. It was very frustrating trying to keep up in discussions and social interactions. Lots of time, I would just give up and hope that I would pick up pieces of what was being said. Dr. Sjoblad and her student were able to correct much of that area where my hearing loss is located. I am very thankful to have the opportunity to be a patient in this clinic!  These hearing aids have dramatically improved my quality of life and my relationship with my husband and family!! I just wish I had done this sooner!" E.Y., Garner, NC

"I noticed steady decline in my hearing once I entered my seventies. Often I watched TV barely knowing what was going on. I put off addressing the problem until I realized that my hearing was affecting family members more than me. When I asked friends how they dealt with their hearing problems, repeatedly I was advised to use the UNC Hearing and Communication Center. Six months ago, I had my hearing tested at the Center and was fitted with hearing aids. They have improved my life in ways I never expected. Without question, this success is due to the high professionalism of the staff. The testing I received was very thorough, and once the diagnosis was made, my doctor presented me with the pros and cons of several hearing aid options, helping me make an informed choice of which was right for me. Since I got hearing aids, I have talked to several people about their experiences. I am surprised how many bought hearing aids at shopping malls, or from vendors with no medical credentials, and for prices considerably higher than what I paid. I am delighted with the UNC Hearing and Communication Center and highly recommend them." D.L. Chapel Hill, NC HCCtestimonial2

"My hearing loss was identified at a screening at the UNC Wellness Center in February of 2013, and what a surprise! The audiologists and staff are very professional and nice, and gave simple explanations for use and care (of hearing aids). I was able to meet with a rep (from a hearing aid company), which really helped me select the aid I wanted. It (the clinic) is affiliated with UNC, where I do 'all my shopping'. It has a convenient location." R.A. Hillsborough, NC

Professionalism of the HCC

"I found the professional staff and students to be very helpful and knowledgeable in all areas related to my hearing loss. Testing was extensive. I don’t believe any other hearing aid supplier could perform the level of testing that the UNC Hearing and Communication Center delivered." H.D., Fuquay Varina, NC

"If you're having problems with your hearing, this is the place to go. You will get answers, help, and follow up, not a sales pitch for a particular product or pressure to buy it." B.H. Chapel Hill, NC 

"The audiologists are thoroughly trained professionals and they really care about their patients." A.B. Chapel Hill, NC

"I traveled three hours to the UNC Hearing & Communication Center to assure I would receive the best personal attention and the latest technology for hearing assistance. I had NOT personally accepted the fact that I could not hear! I was wrong and the quality of Dr. Hoole and his staff was excellent!" D.S., Wilmington, NC

Overall experience

"Growing old and hearing loss should not be a problem. Hearing aids do work if you choose the right doctors and location. For me, the UNC Hearing & Communication Center in Chapel Hill has changed my life. Dr. Patricia Johnson and staff will take care of you & you will enjoy life again." F.R., Oriental, NC

"A life changing experience - wish I had gone sooner." B.H., Snow Camp, NC

"UNC Hearing & Communication Center has been a God-send for me. From the get-go their sensitive and compassionate manner combined with excellence in technical know-how has helped me immensely in coping with my hearing loss. Most recently, my work with Dr. Johnson has been especially valuable. Being able to work with one professional consistently has allowed for the continuity of care I find so essential. I would (and have) recommend(ed) the UNC Hearing & Communication Center to others." R.P., Chapel Hill, NC

"Mom's hearing seems to have improved markedly! I hardly have to write down anything for her, whereas before it had gotten to the point that I had to write down almost everything I wanted to communicate with her. And she can understand many other people now (as opposed to almost nobody before).

Thank you so much for your thoroughness with her.  This has been a BIG improvement in her quality of life!" E.D., Chapel Hill, NC

"If you want: a thorough and objective evaluation; careful fitting and explanation of hearing aids and devices; excellent follow up, go to the UNC Hearing and Communication Center." H.C. Fayetteville, NC