2014 Program Details

Session 1: Program Overview, Leadership, Management

Dates: May 7-9, 2014

Schedule:
In Classroom:  Wed 1000-1700, Thurs 0800-1700, Fri 0800-1500
Student Dinner:  Wed 1730-1900

Location: Chapel Hill

Agenda/Topics: Introduction, Program Overview, Review assignments and session schedule, activities, Program student performance measure, Effective leadership strategies for today's EMS systems, Legal and ethical aspects of EMS, EMS systems models, EMS Customer Service Model, Need for critical thinkers in an EMS service, Labor, wage and hour policies


Session 2:  Independent Study - Public Speaking, Peer Reviewed Research

Dates: June 2014

Agenda/Topics: Assignment 1 - Public Speaking: develop and organize a presentation; use eye contact, gestures, and body language fro maximum effect; deliver an effective oral presentation in a manner that effectively delivers the message and meets the needs of the target audience.  Assignment 2 - Peer reviewed research:  identify a research topic in Operations and Management which warrants further investigation, has not been previously completed, and is applicable to student's agency; examine the scope and relevance in today's EMS environment, and to various organizations; analyze the topic's operations, planning, barriers and applications in EMS; report out to the group - explain the topic's role and significance.


S ession 3: Operations, Finance

Dates: July 16-18, 2014

Schedule:
In Classroom:  Wed 1000-1700, Thurs 0800-1700, Fri 0800-1500
Student Dinner:  Wed 1730-1900

Location: Chapel Hill

Agenda/Topics: Budgets: costs and revenue, Accounting concepts and standards: balance sheet, profit and loss, Financial tools, Cost containment while increasing productivity, Generating revenue - collections, CMS, medicaid, commercial payers, stand-by-fees, Performance needs and assessments, Day-to day operations, Staffing strategies - peak staffing, surge staffing, disaster staffing, Spontaneous volunteers, Problem solving and decision making, Deployment strategies, Demand analysis, Leveraging technology tools to assist with EMS operations, planning and strategies.


Session 4: Small Group - Continuity of Operations, CMS Health Care Reform

Dates: August 2014

Agenda/Topics: Assignment 1 - Continuity of Operations:  complete FEMA web based IS-546.a:  Continuity of Operations Awareness Course; working in small groups, create a COOP plan; prepare and deliver an effective presentation describing the COOP plan.  Assignment 2 - CMS Health Care Reform:  Identify local/county health department representative; meet with the representative to discuss components of CMS Health Care Reform/ examine the implications to local CMS billing; discuss best practices to developing a compliance plan; report out to the group - explain the impact and significance.

Session 5:  Planning and Preparedness

Dates: September 10-12, 2014

Schedule:
In classroom:  Wed 1000-1700, Thurs 0800-1700, Fri 0800-1500
Student Dinner:  Wed 1730-1900

Location: Chapel Hill

Agenda/Topics: Effective communication - developing public safety announcements (PSAs), writing press releases, developing publication materials, marketing oriented perspectives and strategies, social media influences, quality performance in health care, healthcare informatics and EMS (EMSPIC), Lean Six Sigma, data management, team creation and team building, exercise design and planning, table top exercises and implementing a full scale Exercise.


Session 6 - Small Group - Planning a regional exercise

Dates: October 2014

Agenda/Topics: Assignment:  complete FEMA web based IS-139:  Exercise Design Course, working in small groups, create a regional disaster exercise, incorporate best practice concepts discussed in May session, choose a portion of existing response plan to exercise, exercise should test and evaluate plans, policies and procedures, prepare and deliver an effective presentation describing the plan, report out to the group.


Session 7:  Disasters and Logistics

Dates: November 12-14, 2014

Schedules: 
In Classroom:  Wed 1000-1700, Thurs 0800-1700, Fri 0800-1500
Student Dinner:  Wed 1730-1900

Location: Chapel Hill

Agenda/Topics: Leadership during a disaster, Third World Medicine, 911 Center Operations, best practices - alumni network, leadership during a disaster, disasters, evacuations - patient movement, FEMA ambulance contract, EMS disaster plans, large scale events - mass gathering plans, staff preparedness and care during disaster - developing ICS, mass causality response, public health and DMORT operations, disaster staffing and medical disaster leadership, development of cost analysis templates for disaster, operationalization of disaster response:  large scale, small scale and mass gathering event of national importance, emergency management and public health, Emergency Support Function - 8 (ESF-8), Emergency Support Function  6 (ESF 6), terrorism, severe weather - earthquakes, tornadoes, winter storms, wrap up, graduation.

 

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