Session 1a: Operations
Dates: July 12 and 13, 2010
Schedule: Monday 12-7 pm and Tuesday 8 am-5 pm before NCAEMSA
Location: Asheville
Agenda/Topics: Introduction, yearlong assignment for each working group, legal and ethical aspects of EMS, public speaking, communications, medical disaster leadership. Systems analysis and resources, county government model, private model, hospital model, fire-rescue model, other models. Linkage with emergency management and public health.
Session 1b: Finance and Accounting
Dates: October 1, 2, and 3, 2010
Schedule: Friday 12-7 pm, Saturday 8 am-5 pm, and Sunday 8 am-12 pm before EM Today
Location: Greensboro
Agenda/Topics: Cost analysis, budgets, accounting, financial tools, developing cost templates for day-to-day operations, cost templates for a mass casualty or medical disaster.
Session 2a: Public Information, Marketing, Revenue
Dates: November 22 and 23, 2010
Schedule: Monday 12-7 pm, Tuesday 8 am-5 pm before Thanksgiving
(PLEASE NOTE DATE CHANGE. The day before Thanksgiving was dropped and will be added to the March/April Program.)
Location: Chapel Hill
Agenda/Topics: Public Presentations; FEMA reimbursements and payments for disasters and facility evacuations; Developing Public Safety Announcements (PSAs); publication materials; Negotiation skills and conflict resolution.
Session 2b: Management
Dates: February 7 and 8, 2011
Schedule: Monday 12-7 pm and Tuesday 8 am-5 pm before NCEMSA
Location: Wilmington
Agenda/Topics: Day-to-day operations, peak staffing, deployment strategies, surge staffing, mass casualty response and disaster staffing.
Session 3: Leadership and Innovation, and EMS Revenue
Dates: April 12 -16, 2011
Schedule: Tuesday 12-7 pm, Wednesday 8 am-5 pm, Thursday 7 am-5 pm, Friday 8 am-5 pm, and Saturday 8 am-3 pm
Location: Chapel Hill
Agenda/Topics: Creating a team. Team building. Personal development. Presentation skills, packaging and delivering your message, delivering good and difficult news, rumor control. Lead organizations during a disaster. Billing for Services, collections, CMS, Medicaid, commercial payers, stand-by-fees, group presentations. Wrap up and graduation.
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