TeamSTEPPS™ at UNC Health Care

Team training is widely recognized as an important factor in improving the quality of medical care. TeamSTEPPS™ (Team Strategies and Tools to Enhance Performance and Patient Safety) is an evidence-based approach to teaching teamwork in high risk environments. TeamSTEPPS™ provides tools and strategies to improve communication, leadership, and ultimately, patient care. UNC HCS has been recognized nationally as a leader in implementation of teamwork training. Visit the Implementation and Performance Dashboard to see how we are documenting results.

UNC Health Care now has more than 90 clinical and performance improvement TeamSTEPPS™ master trainers covering 19 clinical areas (as indicated in the figure to the right showing spread across UNC Hospitals). In addition, TeamSTEPPS is an integral part of Project TICKER, a quality improvement research project.

Please visit our Frequently Asked Questions page for helpful information. For examples of how the teamwork system works, see TeamSTEPPS Tips.

Upcoming TeamSTEPPS™ Events

TeamSTEPPS: Train-the-Trainer

February 7-9, 2012
NC Hospital Center, Cary NC
Registration

Coaching for Results: Giving Feedback, Mentoring, and Role Modeling

Effective coaching is a key element of adult learning, and is a component of implementing TeamSTEPPS™, Just Culture, and quality improvement activity. We’ve heard that “practice makes perfect”, but in reality it’s not just practice but practice with feedback that enhances performance and helps individuals improve. Giving useful feedback, encouraging others, mentoring and role modeling are all skills that can be learned and utilized by those in a coaching role. This workshop will prepare you to be an effective coach, through self-assessment, increased understanding, and skills development.

February 14, 2012
NC Hospital Center, Cary NC
Registration

For more information about TeamSTEPPS™, please contact Erin Burgess or Celeste Mayer, PhD.