Map & Directions
For detailed directions to the UNC Family Medicine Center, please click here.
Monday, Tuesday, Thursday, Friday: 7:00 am - 5:00 pm
Wednesday: 8:30 am – 5:00 pm Please note that our doors open at 8am on Wednesday for those with Physical Therapy, Nutrition, or other appointments
Saturday: 8:00 am – 12:00 pm No prescriptions are filled on Saturdays
Monday - Friday: 8:15 am - 5:00 pm
Saturday: 8:15 am - 11:45 am
After Hours Care
For medical assistance after clinic hours, please call 919-966-0210 and press 0 when prompted to speak to a UNC Healthlink nurse. Healthlink nurses will work closely with UNC Family Medicine doctors on call to assist you.
UNC Family Medicine will be open for urgent care appointments only between 8:00am - 12:00pm on the following holidays: Martin Luther King Day (January), July 4th, Labor Day (September), Friday after Thanksgiving (November). Thank you for your understanding.
Contact a Family Medicine Provider
To leave a non-urgent message for your doctor, nurse or other medical staff, please click . This service is NOT for urgent or emergent issues.
Before you contact us or schedule an appointment online, please click here for a complete explanation.
Please allow at least two business days for us to respond. If your question requires an immediate response, please call 919-966-0210. If you have a medical emergency, please dial 911.
There are 3 ways to refill your medications:
1) Pharmacy: The best way to obtain a refill of your prescription is to contact your pharmacy, even if you are out of refills. Your pharmacy should fax your refill request to 919-966-6126. Please allow 2 business days for refill request to be processed.
2) Family Medicine Center: Patients may still request refills from the FMC through phone or email, though this may take longer. For the quickest service, contact the UNC Family Medicine Center via email or call us at 919-966-0210. If using this method please allow 5 business days for each request to be processed.
3) Online: Click here. The FMC will not notify you once a request has been completed due to the high volume of patient requests. Please follow-up with your pharmacy after 48 hours. Medication refills are handled Monday through Friday, excluding holidays. Before you contact us or schedule an appointment online, please click here for a complete explanation.
You can request a referral to a specialist in any of the following ways:
- Discuss with your provider during a scheduled appointment
- Click here (Also available by selecting the "Contact a Provider" link on the left, then selecting the “Referral Request” option). Before you contact us or schedule an appointment online, please click here for a complete explanation.
- Leave a message by phone for your provider at 919-966-0210.
Medical Record Requests
To request your medical records please click here. UNC Health Care's Medical Information Management Department provides assistance with all patient medical records.
UNC Family Medicine is committed to protecting your privacy and is required by applicable federal and state laws to maintain the privacy of your protected health information. "Protected health information" is your individually identifiable health information, including demographic information, collected from you or created or received by a health care provider, a health plan, your employer, or a health care clearinghouse that relates to: (1) your past, present, or future physical or mental health or condition; (2) the provision of health care to you; or (3) the past, present or future payment for the provision of health care to you.
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