Appointments & Payment


Monday, Tuesday, Thursday: 7am-7pm
Wednesday: 8:30am-7pm
Friday: 7am-5pm
Saturday/Holiday: 8am-12pm
Sunday: closed

Please note that phone hours are limited after 5pm.

If you are unable to keep an appointment, please call us at 984-974-0210 as soon as possible to reschedule or cancel.  We request at least 24 hours’ notice, and in consideration of others, those who repeatedly miss appointments without notice may be limited in their ability to schedule future appointments.


Make an Appointment

To schedule, reschedule, or cancel an appointment by phone call 984-974-0210 and follow the automated instructions.

Returning patients can schedule online at UNC My Chart. Click here.


Lab Appointments & Information

Monday, Tuesday, Wednesday, Thursday  8:15 AM- 7:00 PM
Friday 8:15 - 5:00
Saturday 8:15 AM-11:45 PM

Lab only appointments are scheduled for the hours between 8:00AM and 12:00PM—no afternoon or Saturday appointments can be scheduled, walk-in only. Lab appointments can only be scheduled by email once you leave UNC Family Medicine Center. We do not accept call-in lab appointments.


Billing & Insurance

The Family Medicine Center is a participating Medicare Provider and accepts Medicaid. Please bring your insurance or managed care card with you to each visit.

Financial counseling is available upon request.  UNC Health Care offers payment plans, a discount for self-pay patients, and a financial assistance program.  A financial counselor can explain these options and determine which programs may assist you.  For more information, please call 984-974-0210.

Co-pays, co-insurance, deductibles, and money owed UNC Health Care for prior services are due at the time of service.  Deposits or prepayments are required for some medical, surgical, and diagnostic services. We love feedback from our patients! It helps us grow and improve.