Clinic Information

Map & Directions

For detailed directions to The UNC Family Medicine Center at Chapel Hill, please click here.


Monday, Tuesday, Thursday: 7am-7pm
Wednesday: 8:30am-7pm
Friday: 7am-5pm
Saturday/Holiday: 8am-12pm
Sunday: closed

Please note that phone hours are limited after 5:00PM.

If you are unable to keep an appointment, please call us at 984-974-0210 as soon as possible to reschedule or cancel.  We request at least 24 hours’ notice, and in consideration of others, those who repeatedly miss appointments without notice may be limited in their ability to schedule future appointments.

Prescription Refill Requests

To refill a prescription, call your pharmacy in advance.  Please call at least 7 business days before you will run out of medication. The pharmacy’s telephone number and your prescription number are listed on the prescription package. Most prescriptions can be refilled by following this simple procedure.

Some medications require an office visit prior to refill.  Examples that require an office visit include all controlled prescription medications (such as stimulants, opioids, and benzodiazepines), and any prescription medications if you have not had an appointment at the FMC within the last 12 months. 

 If an appointment is required, please schedule through My UNC Chart or call 984-974-0210 to make an appointment. Bring all current prescriptions and over-the-counter (OTC) medications with you for your doctor to review.

Please contact our office via My UNC Chart or at 984-974-0210 if there are any changes in your preferred pharmacy, or if you need an appointment or other information.

Medical Record Requests

To request your medical records please click here. UNC Health Care's Medical Information Management Department provides assistance with all patient medical records.

Patient Privacy

UNC Family Medicine is committed to protecting your privacy and is required by applicable federal and state laws to maintain the privacy of your protected health information. "Protected health information" is your individually identifiable health information, including demographic information, collected from you or created or received by a health care provider, a health plan, your employer, or a health care clearinghouse that relates to: (1) your past, present, or future physical or mental health or condition; (2) the provision of health care to you; or (3) the past, present or future payment for the provision of health care to you.

This notice describes our policies and practices for collecting, handling, and protecting our patients' protected health information.

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