The Improvement Guide - practical ideas, examples, and applications as part of an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings
Fundamentals of Healthcare Improvement eBook - This text is used in the Student Engaged in Quality and Safety course. It outlines familiar examples with a new approach to better prepare healthcare professionals tackle 21st century quality improvement concerns. Please note, users will need to log in using their UNC onyen and password to access this eBook. Contact Jake Reardon with any questions.
Basics of Quality Improvement in Health Care: Concise Review for Clinicians - concise overview of quality improvement fundamentals written for clinicians
The Cost Conundrum - Atul Gawande's comparison of two Texas border towns of similar size, location, and circumstances with markedly different Medicare costs
How Do We Heal Medicine? - Atul Gawande's analysis of and remedy for US health care. Hint: fewer cowboys and more pit crews.
Using Run and Control Charts to Understand Variation - IHI’s Executive Director of Performance Improvement, Robert Lloyd, PhD reviews two fundamental tools for understanding variation — the run chart and Shewhart control charts.
IHI Open School - high-quality online education about quality improvement and patient safety at no charge to students and faculty
Institute for Healthcare Improvement - leading innovator, convener, partner, and driver of results in health and health care improvement worldwide
Institute for Patient- and Family-centered Care - promotes collaborative, empowering relationships among patients, families, and health care professionals
Guide to Patient and Family Engagement in Hospital Quality and Safety - AHRQ-developed guide to help patients, families and health professional work together as partners to promote improvements in care
Improvement Project Charter Template - documents the rationale, goals, barriers, and anticipated resources of an improvement project