Clinic Information & Frequently Asked Questions

Frequently asked questions and answers for our ACC Internal Medicine Clinic. Click on the topics below for additional information.

Services Offered
Clinical Services Offered at UNC Internal Medicine and what to do to prepare for the visits.
Location, Directions, & Parking
The Internal Medicine Clinic is located on the 3rd floor of the Ambulatory Care Center (ACC), on the corner of Mason Farm Road and Columbia Street.
Urgent & After Hours Care
Appointment Information
We have office hours five days a week and offer after hours nurse assistance. Contact us at (984) 974-4462 or toll free at (800) 862-4938 to schedule an appointment.
Lab Results and Reports
If you sign up for MyUNCchart many of your results should be released within 72 hours to your MyUNCchart. Otherwise, you should receive your result letter with your lab results for tests ordered by one of our Internal Medicine providers within 2 weeks of the date the lab was drawn.
Medication/Prescription Refills
The best way to obtain a prescription refill is to have your pharmacy submit a refill request electronically. You can also request refills through My UNC Chart.
Financial Assistance
There are two resources available to help patients with their medical bills.