Primary Care Routine Visit

Appointments are available for new and established, returning patients. What to expect at your primary care visit.

IF YOU ARE A NEW PATIENT

  • You will meet your new provider and possibly a medical student.

  • Your provider will review your history, medications, and previous tests.

  • Your visit will take about one hour. once you check in.

IF YOU ARE A RETURNING PATIENT

  • You will usually see your primary care provider but may see a teammate or colleague if you needs urgent care or your doctor is unavailable.

  • Your provider will review your history, medications, and previous tests.

  • Your visit will take about 45 minutes once you check in.

WHAT YOU NEED TO DO TO GET READY FOR THE VISIT

  • Bring your UNC Medical Record Card

  • Bring your insurance card

  • Bring all of your medications (bringing the bottles is best)

  • Bring copies of any records you may have from previous doctors including lab results, test results, or letters.

  • Bring your glucose meter if you have one.

  • Complete and bring new patient information forms

  • Take your medicine as usual on the day of your visit.

WHAT TO EXPECT IN THE FUTURE

  • If you have any blood tests taken, you should expect to be contacted by your provider through a letter or a phone call about the results of your tests.

  • If you do not hear from your provider within 2 weeks, please call the office to get the results.

 CONTACT INFORMATION

  • Your doctor may give you a business card with specific contact instructions, otherwise please call 919-966-1459.

  • If you need refills, please have your pharmacy fax refill requests to 919-843-9355

  • We have financial counselors on hand to help patients resolve billing problems, assist with financial arrangements for healthcare services and screen for eligibility for UNC assistance programs.

  • After hours on evenings or weekends, you may call 919-966-3820 for an advice nurse.

  • If you have a medical emergency please call 911.

  Please call us at 919-966-1459 if you have any questions or cannot make it to your appointment.