General Medicine Quality Overview

Our philosophy and approach to quality improvement.

In order to achieve our goal of improving the health status of North Carolina adults, the University of North Carolina at Chapel Hill Division of General Internal Medicine and Clinical Epidemiology is dedicated to promoting an environment supportive of continuous quality improvement. We aim to improve patient care by identifying barriers to patient satisfaction and quality patient care, as well as by comparing our clinic to national standards. We utilize continuous quality improvement methods to approach an issue in a systematic way based on measures and current evidence with the aim of testing an intervention and measuring results rapidly.

We encourage faculty, residents, students and staff to lead and participate in quality improvement projects being conducted in the clinic. We dedicate time and resources for clinic staff to work as teams on various clinic quality improvement topics twice a month. In addition, we have a dedicated Quality Improvement Coordinator to facilitate and organize QI efforts in the clinic and within our division.  We are committed to teaching quality improvement to faculty, residents, students and staff within our clinic as well as others outside our clinic by sharing our quality improvement data, experience and tools. Members of our division also participate in UNC Healthcare System improvement projects.

Our quality improvement efforts have been recognized

The Internal Medicine Clinic at UNC Health Care has been awarded Recognition by the National Committee for Quality Assurance (NCQA) Diabetes Physician Recognition Program (DPRP).  NCQA is a private, non-profit organization dedicated to improving health care quality.  The recognition programs are built on evidence-based, nationally recognized clinical standards of care.  NCQA, in partnership with the American Diabetes Association, developed the DPRP to recognize physicians who have met standards demonstrating delivery of high-quality care to patients with diabetes. 

“Physicians who earn recognition through the Diabetes Physician Recognition Program have an established track record of providing excellent diabetes care,” said John Buse, MD., PhD, President, Medicine & Science, American Diabetes Association.   

We strive to continually measure and improve the care we provide to our patients with diabetes. Earning NCQA recognition shows the high level of care we provide.

The official NCQA directory of Recognized programs can be accessed at http://recognition.ncqa.org  

 

We continue to pursue excellence

We are completing applications for:

Physician Practice Connections® -Patient-Centered Medical HomeTM

Heart/Stroke Recognition Program

 

The Center for Excellence in Chronic Illness Care

The Center for Excellence in Chronic Illness Care and UNC Internal Medicine has developed, tested, and disseminated a program of disease management and planned care interventions for vulnerable patient populations. We utilize continuous quality improvement methods to approach issues in a systematic way based on measures and current evidence with the aim of testing an intervention and measuring results rapidly.

 

Other links to Quality Resources:

UNC Health Care Quality Site