Our multidisciplinary programs are anchored by care assistants (CA). These positions offer a great opportunity for graduates considering application to medical school, social work, and/or physician assistant programs to gain experience in the health care setting. Care assistants are full-time employees who participate in direct patient care, program support and quality improvement work.
1. Internal Medicine Diabetes Care Assistant and Chronic Illness Care Traineeship
The Diabetes Enhanced Care Program aims to support the care of patients with diabetes that are seen by primary care providers in the UNC General Internal Medicine (GIM) Clinic. The care assistant's (CA) role is to promote evidence-based disease management practices to ensure the delivery of high quality care in all aspects of diabetes care. This includes education, symptom assessment, medication management, glucometer and insulin injection instruction, data management and regular phone calls to patients for reinforcement and intervention. CA's also work in coordination with the clinic's care manager to provide social service support to patients by connecting them to appropriate agencies for financial assistance of medical services and medications, as well as transportation.
2. Internal Medicine Pain and Depression Care Assistant and Chronic Illness Care Traineeship
The Internal Medicine Pain Program (IMPP) provides pain management for approximately 400 patients suffering from nonmalignant pain that requires long-term opioids and are seen by primary care providers in the UNC Internal Medicine Clinic. The IMPP is composed of a clinical pharmacist practitioner (CPP), a physician assistant (PA), a nurse clinician, and a care assistant (CA), all who work to provide enhanced care for those living with chronic pain. The CA is responsible for assisting the pain clinicians with all aspects of patient care including initial evaluation and enrollment into the program, assessment of adherence and progress (during clinic visits and with phone follow-up), medication management, depression screening follow-up, and provision of social service and mental health resources. The CA also supports patient continuity and overall improvement of the IMPP by collecting, maintaining, and editing patient data as well as serving as a liaison between the pain clinicians and administrative staff.
The Depression Care Program (DCP) screens and identifies IM patients for depression. About 10 percent of patients experience depression that affects management of other medical conditions. The clinic utilizes evidenced-based treatment incorporating education, medication, and on-site behavioral counseling. The CA is responsible for overseeing much of the administration and coordination of clinical follow-up calls for the Depression Care Program and will work collaboratively with a licensed social worker (LCSW) and Depression Care Program staff to insure quality patient care. In addition to patient care and program support, the CA will have the opportunity to work on a research or quality improvement project of personal interest.
We are not currently accepting applications. .