Client Services

About the Client Services Team

Client Services provides computer support and problem resolution to all members of the School of Medicine. Computer support consists of telephone triage and ad-hoc solutions for walk-in and deskside support as well as student and faculty laptop support. Client Services provides several free services including LDAP email accounts with 20 megabytes of server storage space, Lyris lists, installation & upgrade of supported medical school software, access to the Internet and network connectivity.

For details on the service which we provide, please review our Service Level Agreement.

Services Offered

  • End User Support
    Including:
    • Walk-in, telephone, and deskside help desk support for the School of Medicine
    • General software and hardware troubleshooting
    • Software installations
    • Hardware installations (i.e memory, hard drives, printers, etc...)
    • Account Creation
    • Password Resets

Staff

Peter Nowak

Peter Nowak
Manager, Client Services
phone: 966-1325
fax: 966-6923
peter_nowak@med.unc.edu

Richard Freehling

Tim Allen
Client Services
phone: 966-1325
fax: 966-6923

John Allison, Client Services

John Allison
Client Services
phone: 966-1325
fax: 966-6923

staff_PeterBolish.jpg

Peter Bolish
Client Services
phone: 966-1325
fax: 966-6923

Derrin Dicus

Derrin Dicus
Client Services
phone: 966-1325
fax: 966-6923

Brodrick Evans

Broderick Evans
Client Services
phone: 966-1325
fax: 966-6923

Richard Freehling

Richard Freehling
Client Services
phone: 966-1325
fax: 966-6923

staff_RobHaith.jpg

Robert Haith
Assistant Manager, Client Services
phone: 966-1325
fax: 966-6923

Scott Mangum

Scott Mangum
Client Services
phone: 966-1325
fax: 966-6923

Casey Nordell

Casey Nordell
Client Services
phone: 966-1325
fax: 966-6923

Teresa Richards

Teresa Richards
Client Services
phone: 966-1325
fax: 966-6923

Teresa Richards

Mike Witzman
Client Services
phone: 966-1325
fax: 966-6923