The Migration Process

Email Migration to the UNC Exchange Environment

  1. Meet with Ken Langley (Exchange Technical Lead)
    Ken will chat with you about the migration process and help determine the best timeline for your group and the OIS technicians.  Be prepared to identify one person in your group that will help with communications and planning. If you are a technician, you are welcome to complete the migrations with as much or as little help from OIS as you need.  In either role (coordinator and/or technician), take a look at "Help with your group's migration" for more information.

    Ready to Get Started?
    Simply send an email to Ken Langley expressing your interest (or questions) and he will contact you to set up an appointment.
  2. Group Inventory
    An OIS technician will work with you to complete a computer, mobile device, and network resources inventory prior to the migration. 
  3. AD Migration
    Although not required, we recommend migrating your user's computers to main campus' domain.  The process is actually very simple and can usually be completed with minimal disruption to your users.  Once a user's computer has been migrated to UNC's domain, your users will begin to log into their computer using their Onyen username and password (the same username and password used to access UNC resources such as the UNC TIM system).
  4. Email Migration/Handheld Device Sync
    OIS technicians will coordinate with your group to migrate mail (while simulataneously syncing handheld devices discovered during the inventory).  Email migration is a two step process:
    1. Server mail migration:  The night before the OIS technician arrives at your desk, OIS will work with main campus to configure and transfer your server mail (i.e., mail that lives on the School of Medicine email servers vs. your computer).  To avoid email service disruptions, you may be instructed not to access your mail during this period.  When you arrive at work the following morning, your server mail should be migrated to main campus.  At that point, you can immediately begin sending and receiving messages via Once the technician comes to configure Outlook on your computer, you will be able to send and receive mail via the web address or via the Outlook client on your computer.  Note that the 2GB quota (beginning at the end of October 2010) will remain in effect after migration.
    2. Local mail migration:  Local mail migration (e.g., mail that is stored on your computer or the network) generally happens the day after the server mail migration takes place.  On average, plan for around a 45 minute disruption while the technician migrates and configures your new mail.  This time could be less or more depending on your computer; the technician should be able to give you a better idea of the time based upon inventory results. 
  5. Outlook Training and Documentation
    The OIS technician will show you a few basics about sending/receiving mail using Outlook to get you started.  We encourage you to take a look at the Microsoft Outlook 2007 User Guide to get a better feel of Outlook's capabilities. Outlook is a powerful tool that integrates mail, scheduling, contacts, and more to help you become more efficient with your day-to-day tasks.  If you prefer more hands-on training, we also offer Outlook training classes via the Multimedia Lab (located in 67 MacNider).  At this point, these training sessions will only be offered to those users who have migrated to main campus mail, thus will only be advertised in small arenas.  If you are interested in training, contact the Multimedia Lab for the next available workshop..