Sample Patient Letter
The Asheville Campus of UNC School of Medicine
Hello! I’ll be your “personal” medical student for the year, and I’m here to:
- Actively participate in your care
- Attend as many appointments with you as possible
- Visit you every day if you are in the hospital
- Answer any medical questions you may have
- Assure that you get the highest quality care possible
I would like to be your first point of contact within the health care system. During normal business hours (8am-6pm) please call me first for any issues or questions for which you would normally call your doctor, or for appointment scheduling or rescheduling. I will do my very best to respond to you within 20 minutes. However, I will not always be available, so if you do not hear back from me within 20 minutes, please call your doctor or the clinic directly. Also, for calls after 6pm or on weekends, please call the office’s call service.
IMPORTANT: If you have a medical emergency, go to the nearest emergency room or call 911. Do not call me first—I may not be able to get back to you quickly.
Thank you very much for agreeing to participate in this program! Remember—I’m here to help you in any way I can. I’m also here to learn from you, and by participating in this program you are helping to make sure we future doctors get the best training possible. I’m looking forward to working with you this year!