Feed Forward Policy

MEMORANDUM

To: All Clinical Course Directors

Re: Improvement Focused Feed Forward Policy for Clinical Rotations

One of our goals is that students take responsibility for their own development and seek continuous improvement over the course of their careers, including responding to constructive feedback from faculty and residents’ evaluations of their clinical skills and professionalism.

Use the Feed Forward form when you determine that a student has a deficiency in behavioral, attitudinal, communication, fund of knowledge, or clinical skills, or professionalism characteristics and would benefit from assistance from a subsequent course director.

Clinical Course Director will:

• Complete the attached Improvement Focused Feed Forward Form
• Discuss areas of concern with the student
• Send the Feed Forward Form to Educational Resources Coordinator (ERC) in the Office of Student Affairs.

The ERC will:

• Meet with the student to obtain written permission or refusal from the student to pass a copy of the Feed Forward Form to the subsequent clinical director.
• Offer assistance to the student for remediation of the identified problems including academic assistance, identification of resources, and study strategies.
• Monitor recommendations for implementation of the Improvement Focused Feed Forward Policy.

The Student will:

• Grant permission to allow Feed Forward information to be shared with a subsequent clinical course director, ERC will contact the subsequent clinical course director and monitor student progress with the deficiency, gather evidence of whether there has been satisfactory remediation in the deficit area(s), and will close the case or request student permission to notify subsequent course director(s) of the deficit.

--OR--

• Deny permission to share the Feed Forward information with a subsequent clinical course director, and continue to the next clinical rotation as usual unless clinical faculty, in consultation with the clinical course director, the Dean’s Office, or other senior faculty, determine that deficit represents a significant risk of compromising patient care or disrupting the healthcare team.

For more information, please refer to the UNC School of Medicine Educational Policies Article 7.02, or contact Deborah J. Ingersoll, Ph.D., Educational Resources Coordinator, deborah_ingersoll@med.unc.edu, or (919) 843-6171.