UNC School of Medicine
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Client Services
About the Client Services Team
Client Services provides computer support and problem resolution to all members of the School of Medicine. Computer support consists of telephone triage and ad-hoc solutions for walk-in and deskside support as well as student and faculty laptop support. Client Services provides several free services including LDAP email accounts with 20 megabytes of server storage space, Lyris lists, installation & upgrade of supported medical school software, access to the Internet and network connectivity.
For details on the service which we provide, please review our Service Level Agreement.
Services Offered
- End User Support
Including:- Walk-in, telephone, and deskside help desk support for the School of Medicine
- General software and hardware troubleshooting
- Software installations
- Hardware installations (i.e memory, hard drives, printers, etc...)
- Account Creation
- Password Resets
Staff
| Peter Nowak |
 | John Allison |
 | Peter Bolish Client Services phone: 966-1325 fax: 966-6923 |
 | Broderick Evans Client Services phone: 966-1325 fax: 966-6923 |
 | Robert Haith Assistant Manager, Client Services phone: 966-1325 fax: 966-6923 |
 | Joe Hendrix |
 | Taron Mattocks Client Services phone: 966-1325 fax: 966-6923 |
 | Casey Nordell Client Services phone: 966-1325 fax: 966-6923 |
 | Teresa Richards Client Services phone: 966-1325 fax: 966-6923 |
 | Ian Squires Client Services phone: 966-1325 fax: 966-6923 |
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