Client Services

About the Client Services Team

Client Services provides computer support and problem resolution to all members of the School of Medicine. Computer support consists of telephone triage and ad-hoc solutions for walk-in and deskside support as well as student and faculty laptop support. Client Services provides several free services including Lyris lists, installation & upgrade of supported medical school software, access to the Internet and network connectivity.

For details on the service which we provide, please review our Service Level Agreement.

Services Offered

  • End User Support
    Including:
    • Walk-in, telephone, and deskside help desk support for the School of Medicine
    • General software and hardware troubleshooting
    • Software installations
    • Hardware installations (i.e memory, hard drives, printers, etc...)
    • Account Creation
    • Password Resets

Managers

Kelly Brown

Manager, Client Services

919-966-1325

Assistant Manager

Robert Haith

Assistant Manager, Client Services

919-966-1325

Peter Voland

Supervisor, Client Services

919-966-1325

Client Services

Chadron Bryant

Client Services

919-966-1325

Gregory Bugbee

Contractor

919-966-1325

Michael Curtis

Client Services

919-966-1325

Broderick Evans

Client Services 

919-966-1325

Cory Evans

Client Services 

919-966-1325

Jonathan Fish

Client Services

919-966-1325

Richard Freehling

Client Services

919-966-1325

James Holland

Client Services

919-966-1325

Scott Mangum

Client Services

919-966-1325

Evan Marsh

Contractor

919-966-1325

Casey Nordell

Client Services

919-966-1325

Teresa Richards

Client Services 

919-966-1325