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    • Get Help
      • Self Help Guides
        • Self-Help: Register a Device for SOM Network Access
        • Microsoft Lync 2010 Installers and Self-Help instructions.
        • How to secure your Apple computer from unauthorized network access.
      • E-mail
        • Outlook 2010 & Exchange Server FAQs
        • Configuring Outlook 2010
        • How do I move my Address Book from webmail.med.unc.edu into Outlook?
        • How do I move my Local Folders from Thunderbird to Outlook?
        • How do I configure my client to use authenticated SMTP?
        • How do I access my email or calendar from off campus using Webmail?
        • How do I set up an email client to access School of Medicine email?
        • What are the School of Medicine incoming and outgoing mail servers?
        • I received a message from the Administrator saying my mailbox was over quota. How do I manage my quota?
        • How do I configure my email client to use an email directory?
        • Can I forward my email to another account? How long can I keep my email? How can I close my account?
        • What are the outgoing mail servers (SMTP) for local ISP's?
        • Why can't I send email from home?
        • How do I manage my vacation message?
        • How do I reset my password?
        • How do I join a SOM listserv?
        • What is a list? What is a listserv? What is a listserver? What is Lyris?
        • Proofpoint Spam Filtering FAQs
        • Exchange
          • Configuring Thunderbird for UNC Exchange Service
          • Configuring Apple Mail for UNC Exchange Service
          • Set Up Exchange Mail on Android Phone
          • Set Up Exchange Mail on iPhone
          • Set Up Exchange Mail on Blackberry Enterprise Service
          • How do I configure my email client to connect to Exchange?
          • Email Migration Instructions and FAQs
        • Configuring Mobile Device Email for Exchange
      • Applications
        • How do I access the Patient Records and Management System (A2K)?
        • How do I get access to AIS, ADP, Finan$eer, FRS, HRIS, or the Grant Management System (COEUS)? Up one level
        • How do I access WebCIS?
        • How do I access the AIS mainframe with my FACS ID?
        • How do I access WebCIS, PACS, A2K, SMS, or RadPlus?
        • How do I update my Norton/Symantec Antivirus?
        • How do I run a virus scan?
        • Why have I lost my OneNote printer?
        • How do I manually uninstall Java?
      • Operating Systems
        • How do I run Windows Auto-Update?
        • How do I get copies of MS Office, MS Windows, or other software available from the University?
        • How do I find the Host Name, IP Address or Physical Address of my machine?
        • How do I configure the Windows XP Firewall to allow ICMP traffic?
        • Why do I get all of those annoying warning messages in Windows Vista?
        • How do I turn off UAC in Windows Vista?
        • How do I recover files I have overwritten in Windows XP and Vista
      • Off Campus Access
        • How do I connect to the Internet from home?
        • Can I use multiple computers with my Road Runner cable modem?
        • Why can't I send email from home?
        • How do I configure my email client to use multiple SMTP servers?
        • How do I configure my machine to use Road Runner Internet Access?
        • How do I setup Cisco VPN on my computer?
      • Webmail
        • How can I import my Mozilla address book into webmail?
        • How can I import my Outlook address book into webmail?
        • How can I set up an email filter?
        • How can I share my folders with other people?
        • How do I empty trash?
        • How do I set up a vacation message?
        • How do I set up a signature or VCard?
      • Passwords and Accounts
        • How do I reset my Onyen password on a laptop joined to the AD domain from on-campus? (Includes PGP Password Resets)
        • How do I reset my Onyen password on a laptop joined to the AD domain from off-campus? (Includes PGP Password Resets)
        • What is an Onyen?
      • Network Connections
        • How can I get my laptop on the network?
        • Why do I lose my connection in the Berryhill Labs?
        • Network Access Control
          • Network Access Control Overview
          • NAC Remediation Guide
      • Wireless Networking
        • Where are the UNC wireless access points?
        • Why do I lose my connection in the Berryhill Labs?
      • Web Development
      • UNC Wireless Network Options
      • Microsoft System Center Configuration Manager - SCCM
    • Virus & Security Information
    • Learn IT
      • Classes
        • Schedule of Upcoming Classes
        • Photoshop
        • Web Development
          • School of Medicine Web System Training
          • HTML-Based Web Development
        • Microsoft Office
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          • Microsoft Outlook 2010
          • Transitioning to Microsoft Office 2010
        • Main Campus Resources
      • Facilities
        • Multimedia Lab
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        • Photoshop
          • Photoshop I: Introduction
          • Photoshop II: Layers
          • Photoshop III: Selections
          • Photoshop IV: Masks
        • Dreamweaver
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      • Operating Systems
        • Microsoft Windows Updates
        • Installing Windows XP sp2
        • Securing Windows XP
        • Secure File and Print Sharing in Windows XP
        • Removing Trojans
        • Windows Vista Overview
        • How to disable all Autorun features in Windows XP/Vista
      • Presentation Documentation
        • PowerPoint Documentation
          • Advanced PowerPoint 2010 Training & Documentation (.docx)
          • PowerPoint Template with School of Medicine Logo (.pptx)
          • Instructions on installing the School of Medicine Logo Template in PowerPoint 2010 (.docx)
          • PowerPoint 2010 File Compression Tips (.docx)
          • Introduction to PowerPoint 2010 (.pdf Modified from Documentation by UNC Libraries)
          • Microsoft's Getting Started with PowerPoint 2010 Guide
          • Older Versions of PowerPoint
        • Audience Response System (ARS) Documentation
          • TurningPoint for Mac v1.2
          • TurningPoint for PC v 4.1
          • TurningPoint 2008 Documentation v4.1
        • SMARTBoard Documentation
          • How to Use the SMARTBoard
          • SMARTBoard-basics
      • Microsoft Products Documentation
        • Outlook 2010
          • Overview
          • Email Management
          • Calendar
          • Managing Contacts
          • Managing Tasks
          • Advanced Topics
          • Outlook 2010 Training Documentation
        • PowerPoint 2010 Documentation
        • SharePoint 2010
          • Microsoft's SharePoint 2010 User Training Guide
          • What's Changed in the SharePoint 2010 Layout?
          • Creating New Lists, Libraries, Pages & Sites
          • Tools for Lists, Libraries & Calendars
          • Creating & Editing SharePoint Pages
        • Transitioning to Microsoft Office 2010 (.docx)
        • Word 2010 Mail Merge Tips (.docx)
        • Older Versions of Microsoft Office
          • Transitioning to Office 2007
          • Outlook 2007
          • Word 2007 Mail Merge Tips (.docx)
          • PowerPoint 2003 Documentation
        • OneNote Tutorial
      • Web Documentation
        • Web Standard Guide
        • Guide to Sites Outside of the Web Standard
      • Wireless Networking
      • Additional Resources
        • Web
          • AdobeTV's How-To Channel
          • About Browser-Safe Colors
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