How do I access the Patient Records and Management System (A2K)?

Please note: The Patient Records and Management System (A2K) is a hospital application managed by the Information Services Division (ISD), the IT group for the UNC-CH Hospitals. In order to access A2K and other hospital applications, you must fill out the ISD Systems Access Request Form. For more information, please contact the ISD Help Desk at 919-966-5647.


Accessing A2K from within UNC Hospitals
Accessing A2K using a secure client
Configuring Host Explorer to access A2K

Accessing A2K from within UNC Hospitals:

If your office is located within any of the UNC Hospital buildings, you can access A2K through a secure website. To speak to a consultant about problems accessing the A2K website, or to report a problem with the page, please contact the ISD Help Desk at 919-966-5647.

A2K Web Access
Please note: Only users within UNC Hospitals can access A2K through the secure site. If you are in the School of Medicine, or any other part of Campus, you must follow the instructions below.

Accessing A2K using a secure client:

To access A2K from outside UNC Hospitals, you need to telnet through a secure client. Begin by downloading the Campus approved secure client, Host Explorer, from the University Software Acquisition Site. You will need your onyen and password in order to download this software. After you have downloaded and installed the software, you will need to download a patch for Host Explorer, located on the same site. Host Explorer will not work without this patch.

Download and installation instructions for Host Explorer can be found here.

Configuring Host Explorer to access A2K:

Once Host Explorer has been properly downloaded, double click on the Hummingbird Neighborhood icon on your desktop, and select New Host Explorer Profile from the list of icons.

Under the New Terminal Session Profile window, make sure that the Terminal Type is set to 3270. Under Host Name, type the server name for A2K,, and click OK.

In the next window, under Profile Name, type A2K, then click on Save to confirm the new Host Explorer profile.

The new profile will now be listed in the Hummingbird Neighborhood. Right click on the profile, and select Properties.

In the Session Profile window, under Settings Groups, double click on Terminal, then click on Mouse. On the right hand side, under Function, click on Move-Cursor-Cursor-Select, then click on the Set button. This procedure activates the "light pen" function in A2K.

Next, under Terminal, click on Keyboard. Uncheck the Ignore NumLock state box, then click OK. This procedure allows you to use the number pad while in A2K.

After editing the Session Profile, you will be back at the Hummingbird Neighborhood window. Right click on the A2K profile, and select Create Shortcut. In the Browse window, select the Desktop folder and click OK. You have now created a shortcut to A2K on the desktop. Exit the Hummingbird Neighborhood window.