Can I forward my email to another account? How long can I keep my email? How can I close my account?

Can I have my SOM email forwarded to another email account?

For security reasons, HIPAA regulations and PHI [protected patient health information], we cannot forward email outside of the School of Medicine email system. The UNC SOM does accept forwarding from outside email services.


How long can I keep my UNC School of Medicine email account?

Our current policy states that while you maintain a current affiliation with the UNC School of Medicine, you are entitled to a School of Medicine email account. When that affiliation no longer exists, your account will be inactivated.

How do I request that my email account be closed?

From your SOM account, send a message to help@med.unc.edu requesting to have your email account closed. Inactive accounts are permanently removed annually; but if necessary and with proper authorization, an account can be inactivated and removed immediately. If you need additional information about closing email accounts, please call OIS Client Services at (919) 966-1325.