Configuring Thunderbird for UNC Exchange Service

Thunderbird is an email client for Microsoft Windows and Mac. Thunderbird can connect to the Exchange Server, but has limited support for Exchange Features. The application can only receive and send emails. Calendar is not available for this client. The University offers support for this email client but only in the capacity of giving the settings needed to configure the email client to receive and send email.

Windows

The document is written to configure version 38.0.2 of Thunderbird. If you are using an earlier version of Thunderbird please upgrade.

For more details on how to configure the email client please see the steps below:

  1. Launch Thunderbird. If you are starting Thunderbird for the first time, the setup wizard will guide you through setting up your account. If you have used Thunderbird previously to access a mail account, or if the Account Wizard does not launch automatically, select TB-Win-Menu > Options Account Settings from the menu bar.
  2. Within the Account Settings pane, select Add Mail Account… from the Account Actions dropdown.Exch-TB-Win-Account
  3. Enter the information as you are prompted into the appropriate fields, including your name, your published e-mail address (look up at http://dir.unc.edu; for most users, it is firstname_lastname@med.unc.edu) and password (onyen password).

    Exch-TB-Win-Info2
  4. Click Continue and Manual Config
    exch tb win settings

    Connection Settings:
    • Incoming: IMAP
    • Server Hostname: outlook.unc.edu
    • Port: 143
    • SSL: STARTTLS
    • Authentication:Normal Password
    • Username: Your onyen
       
    • Outgoing: IMAP
    • Server Hostname: smtp.unc.edu
    • Port: 587
    • SSL: STARTTLS
    • Authentication:Normal Password
    • Username: Your onyen
       
  5. Click Done


Mac

  1. Launch Thunderbird. If you are starting Thunderbird for the first time, the setup wizard will guide you through setting up your account. If you have used Thunderbird previously to access a mail account, or if the Account Wizard does not launch automatically, select Tools>Account Settings from the menu bar.
  2. Within the Account Settings pane, select Add Mail Account… from the Account Actions dropdown.
    Exch-TB-Mac-Account 
  3. Enter the information as you are prompted into the appropriate fields, your published e-mail address (look up at http://dir.unc.edu; for most users, it is firstname_lastname@med.unc.eduand password (onyen password).
    Exch-TB-Mac-Info2 
  4. Click Continue and Manual Config.
    Exch-TB-Mac-Settings 

    Connection Settings:

    • Incoming: IMAP
    • Server Hostname: outlook.unc.edu
    • Port: 143
    • SSL: STARTTLS
    • Authentication:Normal Password
    • Username: Your onyen

     

    • Outgoing: IMAP
    • Server Hostname: smtp.unc.edu
    • Port: 587
    • SSL: STARTTLS
    • Authentication:Normal Password
    • Username: Your onyen
     
  5. Click Done.

 


Documentation modified from UNC-Chapel Hill Help and Support.

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