Configuring Thunderbird for UNC Exchange Service

Thunderbird is an email client for Microsoft Windows and Mac. Thunderbird can connect to the Exchange Server, but has limited support for Exchange Features. The application can only receive and send emails. Calendar is not available for this client. The University offers support for this email client but only in the capacity of giving the settings needed to configure the email client to receive and send email.

For more details on how to configure the email client please see the steps below:

  1. Launch Thunderbird. If you are starting Thunderbird for the first time, the setup wizard will guide you through setting up your account. If you have used Thunderbird previously to access a mail account, or if the Account Wizard does not launch automatically, select Tools > Account Settings from the menu bar.
  2. Within the Account Settings pane, select Add Account….
  3. Enter the information as you are prompted into the appropriate fields, including your name,  your published e-mail address (look up at; for most users, it is, your user name (ONYEN) and password (ONYEN password).
  4. The first attempt at server look up will return with incorrect information.  You will need to change it as detailed below.
  5. Click Edit to the right of the Mail Account Setup box.
  6. Once the first attempt returns, change the Username to your ONYEN.
  7. Change the name of the incoming (IMAP) sever to:
  8. Change the name of the outgoing (SMTP) server to:
  9. Select Re-test Configuration.
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  10. Once these settings have been verified, click Create Account.
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  11. Click Finish to save your account.


Documentation modified from UNC-Chapel Hill Help and Support.

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