Please note: OIS uses the Host Name, IP Address, and Physical (MAC) Address of your machine to troubleshoot a myriad of problems. Please have this information ready when contacting Client Services due to network related problems.
Windows XP, Vista, 7, 8, 8.1, & 10 Instructions
First, click on your Start Menu and select Run from the list of Programs.
In the Run window, next to Open, type command, then click OK.
At the command prompt, type ipconfig /all, then press the Enter key. This will display your network configuration.
Write down the Host Name, Physical Address, and IP Address of your machine. You will need this information when you contact Client Services with a network related problem.