End-User Support

Service Description

Several OIS divisions offer varying levels of end-user support.  Client Services exists solely for end-user support while other divisions offer end-user support along with many other core functions.

Associated Fees

  • Free Services

    Every team listed below offers at least 15 minutes of free end-user support. For more information about what each team offers, following the links below.
  • Fee-For-Service

    See our current fee structure for end-user support.

Provided by the following teams:

Help Site: help.med.unc.edu

The School of Medicine Help site is a great resource for common end-user support questions.  The site includes training and documentation, faqs, and other information technology resources.

Request Support

  • General Support

    There are several ways to request support:

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