Loans
Federal Loan Servicers
The Department of Education has federal loan servicers that will help to administer the Stafford loan program. Below you’ll find contact information for each servicer.
|
Servicer |
Borrower Contact Information |
|
Direct Loan Servicing Center NSLDS Servicer Code: 00100 |
800.848.0979 Web: www.dl.ed.gov |
|
ACS Education Services NSLDS Servicer Code: 700577 |
800-835-4611 |
|
FedLoan Servicing (PHEAA) NSLDS Servicer Code: 700579 |
800.699.2908 Web: www.myfedloan.org |
|
Great Lakes Edcuational Loan Services NSLDS Servicer Code: 700581 |
800.236.4300 Web: www.mygreatlakes.org |
|
Nelnet NSLDS Servicer Code: 700580 |
888.486.4722 Web: www.nelnet.com |
|
Sallie Mae NSLDS Servicer Code: 700578 |
800.722.1300 Web: www.salliemae.com
|
These servicers will:
Comply with legislative regulatory requirements and provide unique services
Educate and inform borrowers as to the tools and options available to assist them in the management of their student loans
Offer multiple repayment options tailored to borrower preferences ( i.e. Online payments, ACH, check, etc)
Provide self-service tools for borrowers and options for receiving bills and/or correspondence electronically
Offer dedicated services to schools to help manage cohort default rates
