Phone: (919) 966-2166
B.S., Social Work, King’s College
M.S.W., Mental Health concentration, UNC School of Social Work
Ms. McIntyre supervises staff and manages the overall daily activities within the scope of outpatient crisis services. In her position she will determine staffing patterns, caseloads, coordinate workflow, resolve problems and provide consultation to staff. She also provides clinical supervision and training to crisis staff and trainees from various disciplines. Other responsibilities include program development, long-term planning for the crisis service within the Psychiatry department and in conjunction with the Emergency Department (ED). She works closely with the ED, Hospital Police and Risk Management to problem-solve and plan strategies to reduce risk and ensure smooth operations. She acts as liaison to area mental health agencies, hospital and local police, community physicians and other mental health professionals. Part of her position is to formulate treatment plans with local mental health agencies, inpatient teams and outpatient clinicians to ensure continuity of care. Ms. McIntyre also coordinates departmental responses to disaster and traumatic events within the Psychiatry department and UNC Hospitals, the medical school and community as needed. She provides training and coordinates the ED conference for psychiatry interns in the management of psychiatric emergencies. She serves as a member of the Psychiatry/ ED Task Force and provides emergency assessment, treatment and disposition planning for patients (children and adults) who present to the ED or Walk- In Clinic in a psychiatric emergency on a voluntary or involuntary basis. Ms. McIntyre provides short-term crisis intervention/ management until longer-term treatment can be established. She also provides crisis intervention/ management via phone, takes referral information, and directs triage of crisis patients.