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Microsoft Exchange Information Center

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Beginning with inter-office pilot groups in the Fall of 2009, OIS began the process of moving all School of Medicine email to the centrally supported Microsoft Exchange service provided by main campus ITS.

Email Migration Resources:

Other Outlook Resources at UNC:

Microsoft Office Online Resources:

Email Migration Plan

What's new?

OIS is will be migrating all remaining School of Medicine (SOM) IMAP email accounts to the UNC Exchange email service beginning August 15th and completing by a target date of the end of August 2011.

Why do we need to migrate?

We started migrating email because our current email system is old, complex, outdated, and does not fully meet the needs of our users. We are accelerating this migration to prevent potential issues with disrupted mail flow for SOM users when campus starts mass migrating IMAP users to Exchange in September.

What are we migrating to?

We are migrating our mail services to the main campus Exchange and Active Directory system operated by ITS.

Things to know

The focus of this mass migration will be to move server-side mail only and provide instructions for reconfiguring IMAP clients to point to the campus Exchange server. The focus will not be to migrate users to Outlook or to move their local mail and address books. (Note: Eudora will not work with Exchange. Eudora users will need to use web mail or migrate to Outlook.)

What action do I need to take?

  • You will receive a series of emails 5 days, 2 days and on the day of the migration with instructions on what you need to do to prepare for the migration and post migration to access your email. Please review the emails, and print them out.
  • For more information and resources, please refer to Email Migration Instructions and FAQs.

Timeline

Beginning August 15th OIS will start to migrate departments on mass. With the number of users left to migrate, we will need to migrate a minimum of 100-200 users a night to complete the migrations before campus starts their mass migrations in September. View the Mass Email Migration Schedule to see when your department will be migrated.

What new features will we have after we migrate?

  • For all users, regardless of mail client
    • Encrypted message flow from user to server
    • 2 Gigabyte default mail quota – expandable at reasonable cost
    • Powerful webmail interface
    • Scalable handheld (smart phone) e-mail solution - works with Blackberry, iPhone, Windows Mobile, Android, etc.
    • Ability to "wipe" lost/stolen portable devices
  • For Outlook users
    • Full Integration of e-mail, calendaring and collaboration applications
    • Sharing of calendar and directory information with all of campus
    • Sharing with Hospital data expected later this year
    • Mac compatibility

Where can I go for more information?

  • For more information on the email migration, please contact 962-HELP or email help@med.unc.edu.