We contact patients for many purposes. This module will provide guidelines for contacting patients about: appointment reminders, scheduling appointments or procedures, providing patient instructions prior to or after a procedure, relaying test results, follow up after visit to Emergency Department or other department, and billing and collections.
Instructions for this online course
- Move through screens by clicking the "next" and "previous" links below.
- You can review by going back to previous screens, before taking the test at the end.
- You must read through the entire presentation and get all the questions correct to pass.
- To begin, click "next: guidelines for contacting patients".