Patient-Clinician Communication in Bilingual Health Care
Clinical Ethics Grand Rounds: "Patient-Clinician Communication in Bilingual Health Care"
Elaine Hsieh, Ph.D., Associate Professor, Department of Communication, University of Oklahoma
Interpreter-mediated medical encounters present ethical dilemmas due to differences in cultural norms, role expectations, therapeutic objectives, and power. Providers often expect interpreters to assume a neutral and passive role, allowing them to maintain full control of the medical encounter. However, such a role performance is likely to maintain the asymmetry in provider-patient communication and relationship and to ignore the nuances in cross-cultural healthcare. Recent findings suggest that both professional and ad hoc/family interpreters actively and strategically intervene in provider-patient interactions to manage competing goals from various parties. In this presentation, we will examine the tensions and challenges of provider-interpreter collaboration due to the overlapping boundaries of culture, language, and medicine.
Apr 03, 2014
12:00 PM to
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