Windows

• Open Internet Explorer and go to the UNC Health Care Virtual Web Portal: https://csg.unch.unc.edu
• Select the link for Client Installation Instructions and Download, beneath the log in prompt
• Select the link for the Web Only Install
• Run
• Wait for the message that the install is completed, then close Internet Explorer and re-open
• Return to the UNC Health Care Virtual Web Portal
• Log in with your Citrix credentials.  If you need assistance with your user name or password, call the Hospital Help Desk at 6-5647.  If you'd like applications added to your Citrix menu, contact Robin Robinson.

Mac

• Open your web browser
• Go to the Citrix web site:  www.citrix.com/receiver
• Select "Download now"
• Select "Download Receiver for Mac"
• Locate the downloaded file and double-click it to launch the installer.  Accept all default selections.

• If prompted for the address, enter: https://csg.unch.unc.edu
• Log in with your Citrix credentials and save them.  (If you need assistance with your user name or password, call the Hospital Help Desk at 6-5647.  If you'd like applications added to your Citrix profile, contact Robin Robinson.)
• Once Citrix launches, select "+" to move apps from the left frame to the right work area.  You can then drag them from the Citrix work area to your desktop.

iPad

• App Store
• Search for Citrix Receiver
• Install
• After downloaded, open Receiver icon
• Add Account
• Enter Address:  https://csg.unch.unc.edu
• Go
• Enter your Citrix credentials in Username and Password.  Contact the Hospital Help Desk at 6-5647 if you need assistance.
• Enter Domain: unch.unc.edu
• Save