UNC Plastic Surgery is a referral-based clinic. However, no referrals are needed for aesthetic surgery.
**ALL NEW PATIENT REFERRALS MUST BE FAXED TO (919) 957-6906.*
All return patient appointments at the ACC are scheduled through the clinic at (919) 966-6462.
To cancel or reschedule an adult new patient at the ACC, call (919) 966-6462.
To cancel or reschedule an adult return patient at the ACC, call (919) 966-6461.
All new and return patients at the BRAAC (Burn Reconstruction and Aesthetic Center) can be scheduled at (919) 843-3734.
Pediatric Plastic Surgery
All pediatric new patient appointments are scheduled through the Pediatric Clinic at (919) 966-1401. All Pediatric patient referrals must be faxed to Layla Portier, Administrative Assistant to Dr. John van Aalst, at (919) 966-3814. All pediatric referrals must include a verbal referral made with the Pediatric Clinic at (910) 966-1401.
To cancel or reschedule a pediatric patient appointment, call (919) 966-1401.
Please have the following information ready when making a new or return patient appointment:
- Name and address of the referring physician
- Correct spelling of patient's full and legal name
- Patient’s date of birth
- Social security number and insurance information including the name of the insurance carrier, name of the policy holder (subscriber name), and the policy number
Patients need to bring to each appointment:
- UNC Patient identification number if it has been issued
- List of all medications
- All insurance information
The UNC Plastic Surgery Clinic accepts most insurance carriers. Patients without insurance should contact a Financial Counselor for information regarding payment. When the initial appointment is made they will be given the Financial Counselor's name and telephone number. Payment plans are available and can be discussed with the Financial Counselor at the time of visit.