Medical care is complicated and many people struggle with understanding their medication, instructions, and follow-up plans. The way physicians organize their practice and communicate with patients can help to minimize confusion and lead to better health outcomes. The Health Literacy Universal Precautions Toolkit was developed to assess the practice, raise awareness and work on specific areas to ensure that patients can succeed in the health care environment.
Patients with chronic health conditions such as arthritis and heart disease often have complicated medical regimens and may struggle to understand self-care instructions. As a result, the Health Literacy Universal Precautions Toolkit was adapted for use in Rheumatology and Cardiology practices. In addition to providing a structure for assessing your practice and raising awareness, this toolkit offer discipline specific examples for implementing strategies such as teach back, medication adherence and developing and using well-designed written materials. The toolkit offers an additional tool to help coordinate care between practices, "Communicating Care with other Physicians."
Quick Start Guides
Some practices may prefer to use a Quick Start Guide as an introduction to Health Literacy. There are two types of Guides - one focuses on improving communication with your patients in your clinical encounters. The other focuses on practice wide changes to welcome patients and assist them in accessing your practice. These guides have been developed for Rheumatology, Cardiology and Primary Care.
Quick Start Guides for Rheumatology
Quick Start Guides for Cardiology
Quick Start Guides for Primary Care
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