Systems and Database Support (Windows and UNIX)

The Systems Administration Group provides and supports centralized computing resources for the School of Medicine. They manage a global range of resources including host name registration, web services, and electronic mail; and local resources such as departmental file and print services. For more information, please refer to the Systems Administration page.

To make a request for systems service, please contact Client Services at 966-1325 during business hours. To submit a request outside of business hours, please submit a request by email. For emergencies that occur outside of business hours, or to report a server, email, or network outage, please call the OIS on call pager at 1-888-982-0493.

Systems and Database Support Services and Fees


Flat Rate

Hourly Rate

Yearly Rate

OIS Windows Shared File Server

Setup User on OIS File Server $90.00    
Windows File Server Space (10MB/user)     $7.00/month
1 GB Additional Home Directory Store     $2.00/month

Windows Third Party Server System Administration

Setup File Server $2,575.00    
Migrate Existing Server to new OS $3,450.00    
Install Server-Based Software Package $260.00    
Annual File Server Maintenance     $750.00/month

Windows/UNIX Consulting Fees

Custom Web Authentication Source $60.00 (setup) $75.00 $50.00/year
Server Administration Consult   $80.00  
Server Room Rack Rental     $120/month/full rack

Windows/UNIX File Recovery

Restore Files (less than two weeks old) $15.00    
Restore Files (more than two weeks old) $200.00    

Netscape Mail Services

Additional Mail Account (100MB storage)
* group accounts are not allowed by HIPAA
Additional Mail Storage (per 50MB)     $10.00/unit/month
Notify Mail Services for Blackberry/PDA     $20/month

Web Services

UNIX Web Space (20MB)     $4.00/month
Additional UNIX Web Space (per 30MB)     $6.00/month
Windows Database Server Charges (per 500MB)     $40.00/month
Note: All fees are subject to change. Listed fees are effective as of July 1, 2007.