{"id":4157,"date":"2021-11-15T14:54:20","date_gmt":"2021-11-15T19:54:20","guid":{"rendered":"https:\/\/www.med.unc.edu\/corefacilities\/?page_id=4157"},"modified":"2025-07-31T11:35:14","modified_gmt":"2025-07-31T15:35:14","slug":"core-improvement-initiatives","status":"publish","type":"page","link":"https:\/\/www.med.unc.edu\/corefacilities\/ort\/resources-for-cores\/core-improvement-initiatives\/","title":{"rendered":"How We Can Help You"},"content":{"rendered":"<p>The Office of Research Technologies can assist your unit to asses specific areas for operational improvement. <a href=\"mailto:corefacilities@med.unc.edu\">Contact us<\/a> to inquire about any of the following:<\/p>\n<som-cell cell-info=\"{&quot;ID&quot;:6078,&quot;post_author&quot;:&quot;55643&quot;,&quot;post_date&quot;:&quot;2025-07-25 22:57:37&quot;,&quot;post_date_gmt&quot;:&quot;2025-07-26 02:57:37&quot;,&quot;post_content&quot;:&quot;&quot;,&quot;post_title&quot;:&quot;How We Can Help You&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;how-we-can-help-you&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2025-07-30 15:39:16&quot;,&quot;post_modified_gmt&quot;:&quot;2025-07-30 19:39:16&quot;,&quot;post_content_filtered&quot;:&quot;&quot;,&quot;post_parent&quot;:0,&quot;guid&quot;:&quot;https:\\\/\\\/www.med.unc.edu\\\/corefacilities\\\/cell\\\/how-we-can-help-you\\\/&quot;,&quot;menu_order&quot;:0,&quot;post_type&quot;:&quot;somcell&quot;,&quot;post_mime_type&quot;:&quot;&quot;,&quot;comment_count&quot;:&quot;0&quot;,&quot;filter&quot;:&quot;raw&quot;}\" cell-meta=\"{&quot;_wpv_contains_gutenberg_views&quot;:[&quot;&quot;],&quot;_upd_sortorder&quot;:[&quot;1&quot;],&quot;layout&quot;:[&quot;RepeatableBoxes&quot;],&quot;cellInformation&quot;:[&quot;{\\&quot;singleCellBlocks\\&quot;:{},\\&quot;repeatableBoxes\\&quot;:[{\\&quot;boxText\\&quot;:\\&quot;Customer Surveys\\&quot;,\\&quot;boxExcerptText\\&quot;:\\&quot;It is critical to ensure your customers are satisfied in working with your core and to engage them in planning for the future. We can work with you to identify the purpose of your survey, develop survey questions, collect anonymized responses, and help you understand the data.\\&quot;},{\\&quot;boxText\\&quot;:\\&quot;SWOT Analyses\\&quot;,\\&quot;boxExcerptText\\&quot;:\\&quot;A SWOT analysis is a strategic planning tool for identifying the Strengths, Weaknesses, Opportunities, and Threats that affect a business, project, or your core laboratory.\\u00a0 We can help interested cores use this research-backed assessment technique to distinguish between where you are now and where you wish to be and help develop a strategic plan using the results.\\u00a0\\&quot;},{\\&quot;boxText\\&quot;:\\&quot;Developing a Core Advisory Board\\&quot;,\\&quot;boxExcerptText\\&quot;:\\&quot;\\&quot;,\\&quot;useRichTextEditor\\&quot;:\\&quot;true\\&quot;,\\&quot;boxRichText\\&quot;:\\&quot;&lt;p&gt;Decision making in core facilities can often benefit from the guidance of a a core advisory board.&nbsp;This board can balance the myriad needs of multiple stakeholders and lead to data-based decision making. Check out our &lt;a href=\\\\\\&quot;user guide for establishing a core advisory board\\\\\\&quot; rel=\\\\\\&quot;noopener noreferrer\\\\\\&quot;&gt;user guide for establishing a core advisory board&lt;\\\/a&gt;.&lt;\\\/p&gt;\\&quot;},{\\&quot;boxText\\&quot;:\\&quot;Audit Training and SOP Development\\&quot;,\\&quot;boxExcerptText\\&quot;:\\&quot;ORT can provide support for cores undergoing an audit by an external customer for both preparation and day-of support. The SOP TEMPLATE\\u00a0MUST be utilized for cores undergoing an external audit. If you provide services to customers that could result in an audit, prepare ahead of time by developing SOP versions of all core operations and protocols.\\&quot;,\\&quot;useRichTextEditor\\&quot;:\\&quot;true\\&quot;,\\&quot;boxRichText\\&quot;:\\&quot;&lt;p&gt;ORT can provide support for cores undergoing an audit by an external customer for both preparation and day-of support. 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