{"id":7,"date":"2024-09-17T14:34:41","date_gmt":"2024-09-17T14:34:41","guid":{"rendered":"https:\/\/www.med.unc.edu\/strategicplan\/culture\/system-values\/"},"modified":"2026-05-04T15:03:12","modified_gmt":"2026-05-04T15:03:12","slug":"system-values","status":"publish","type":"page","link":"https:\/\/www.med.unc.edu\/culture\/system-values\/","title":{"rendered":"System Values"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p style=\"font-size: xx-large\">UNC Health\u2019s values define who we are \u2013 and who we want to be \u2013 as ONE UNC Health.<\/p>\n<p>They act as a framework for our actions, behaviors and mindsets, create a unified culture, enhance teammate engagement, and contribute to a positive environment. For downloadable resources to share with our teammates, please see the bottom of this page.<\/p>\n<hr \/>\n<div class=\"row  oscitas-bootstrap-container\">\n<div class=\"col-lg-6 col-md-6 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<a name=\"one-great-team\"><\/a><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-3864\" style=\"max-width: 75px\" src=\"https:\/\/www.med.unc.edu\/strategicplan\/wp-content\/uploads\/sites\/500\/2017\/06\/System-Strategy-Icons-One-Great-Team.png\" alt=\"\" width=\"250\" height=\"250\" \/><\/p>\n<h2>One Great Team<\/h2>\n<\/div>\n<\/div>\n<div class=\"row  oscitas-bootstrap-container\">\n<div class=\"col-lg-6 col-md-6 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n\n<!-- iframe plugin v.5.2 wordpress.org\/plugins\/iframe\/ -->\n<iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/oNS-XfnsI_w?si=zxIP0ipF1UOsQ3lW\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" 0=\"allowfullscreen\" scrolling=\"yes\" class=\"iframe-class\"><\/iframe>\n\n<\/div>\n<div class=\"col-lg-6 col-md-6 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<p class=\"lead\">We care holistically about our patients, community, teammates, and ourselves.<\/p><p class=\"lead\">It is our privilege to serve the people of North Carolina.<\/p><p class=\"lead\">\u200b\u200b\u200b\u200b\u200bWe demonstrate kindness and compassion in every interaction.\u200b<\/p>\n<\/div>\n<\/div>\n<div class=\"row  oscitas-bootstrap-container\">\n<div class=\"col-lg-4 col-md-12 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<h3>Key elements of our culture<\/h3>\n<ul>\n<li>Collaborative<\/li>\n<li>Helpful<\/li>\n<li>Engaged<\/li>\n<\/ul>\n<\/div>\n<div class=\"col-lg-4 col-md-12 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<h3>Behaviors to demonstrate<\/h3>\n<ul>\n<li>Showing respect to everyone<\/li>\n<li>Greeting and welcoming others<\/li>\n<li>Listening with the goal of understanding<\/li>\n<li>Working or collaborating with all teammates<\/li>\n<li>Celebrating what makes teammates or myself special<\/li>\n<li>Appreciating the strengths of my teammates<\/li>\n<li>Offering my help and support<\/li>\n<li>Seeking opportunities to help my teammates<\/li>\n<li>Resolving problems respectfully and collaboratively<\/li>\n<li>Acknowledging the work, skills and efforts of others<\/li>\n<\/ul>\n<\/div>\n<div class=\"col-lg-4 col-md-12 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<h3>Mindsets to adopt<\/h3>\n<ul>\n<li>I am the ONE UNC Health culture<\/li>\n<li>I can lead or follow effectively<\/li>\n<li>I am proud of myself, my team, and my organization<\/li>\n<li>I actively contribute to great teamwork<\/li>\n<li>I am part of something special<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<hr \/>\n<div class=\"row  oscitas-bootstrap-container\">\n<div class=\"col-lg-6 col-md-6 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<a name=\"carolina-care\"><\/a><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-3865\" style=\"max-width: 75px\" src=\"https:\/\/www.med.unc.edu\/strategicplan\/wp-content\/uploads\/sites\/500\/2017\/06\/System-Strategy-Icons-Carolina-Care.png\" alt=\"\" width=\"250\" height=\"250\" \/><\/p>\n<h2>Carolina Care<\/h2>\n<\/div>\n<\/div>\n<div class=\"row  oscitas-bootstrap-container\">\n<div class=\"col-lg-6 col-md-6 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n\n<!-- iframe plugin v.5.2 wordpress.org\/plugins\/iframe\/ -->\n<iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/pr4JaXpL77I?si=VaT6vd-O9sU-Oft8\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" 0=\"allowfullscreen\" scrolling=\"yes\" class=\"iframe-class\"><\/iframe>\n\n<\/div>\n<div class=\"col-lg-6 col-md-6 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<p class=\"lead\">We care holistically about patients and each other.<\/p><p class=\"lead\">It is our privilege to serve the people of North Carolina.<\/p><p class=\"lead\">\u200b\u200b\u200bWe demonstrate kindness and compassion in every interaction.<\/p>\n<\/div>\n<\/div>\n<div class=\"row  oscitas-bootstrap-container\">\n<div class=\"col-lg-4 col-md-12 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<h3>Key elements of our culture<\/h3>\n<ul>\n<li>Patient Focused<\/li>\n<li>Compassionate<\/li>\n<li>Communicative<\/li>\n<\/ul>\n<\/div>\n<div class=\"col-lg-4 col-md-12 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<h3>Behaviors to demonstrate<\/h3>\n<ul>\n<li>Thinking and speaking respectfully of others<\/li>\n<li>Demonstrating a realistic and optimistic attitude<\/li>\n<li>Avoiding making assumptions or jumping to conclusions<\/li>\n<li>Considering what is in the best interest of patients or teammates<\/li>\n<li>Asking questions to understand<\/li>\n<li>Showing up and participating<\/li>\n<li>Actively remaining skilled and competent in my role<\/li>\n<li>Practicing or improving my skills<\/li>\n<li>Offering suggestions<\/li>\n<li>Speaking up candidly and respectfully<\/li>\n<\/ul>\n<\/div>\n<div class=\"col-lg-4 col-md-12 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<h3>Mindsets to adopt<\/h3>\n<ul>\n<li>I put people first<\/li>\n<li>I presume the best in others<\/li>\n<li>I take pride in my work<\/li>\n<li>I give and receive respect<\/li>\n<li>I am compassionate<\/li>\n<li>I demonstrate empathy<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<hr \/>\n<div class=\"row  oscitas-bootstrap-container\">\n<div class=\"col-lg-6 col-md-6 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<a name=\"leading-the-way\"><\/a><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-3866\" style=\"max-width: 75px\" src=\"https:\/\/www.med.unc.edu\/strategicplan\/wp-content\/uploads\/sites\/500\/2017\/06\/System-Strategy-Icons-Leading-the-Way.png\" alt=\"\" width=\"250\" height=\"250\" \/><\/p>\n<h2>Leading the Way<\/h2>\n<\/div>\n<\/div>\n<div class=\"row  oscitas-bootstrap-container\">\n<div class=\"col-lg-6 col-md-6 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n\n<!-- iframe plugin v.5.2 wordpress.org\/plugins\/iframe\/ -->\n<iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/Sk48V3SfCf0?si=v29WxzkrRJVfSbK6\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" 0=\"allowfullscreen\" scrolling=\"yes\" class=\"iframe-class\"><\/iframe>\n\n<\/div>\n<div class=\"col-lg-6 col-md-6 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<p class=\"lead\">We make a difference by improving lives every day through innovation, research, integrated care and training the next generation of health care leaders.<\/p><p class=\"lead\">We deliver safe, effective and affordable care. The cornerstones of high reliability and high accountability demonstrate our commitment to excellence.<\/p><p class=\"lead\">We strive for continuous improvement and embrace change throughout our UNC Health system.<\/p>\n<\/div>\n<\/div>\n<div class=\"row  oscitas-bootstrap-container\">\n<div class=\"col-lg-4 col-md-12 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<h3>Key elements of our culture<\/h3>\n<ul>\n<li>Inspiring<\/li>\n<li>Open to Change<\/li>\n<li>Improving<\/li>\n<\/ul>\n<\/div>\n<div class=\"col-lg-4 col-md-12 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<h3>Behaviors to demonstrate<\/h3>\n<ul>\n<li>Delivering high quality services or support regardless of role<\/li>\n<li>Providing a safe environment for patients and teammates<\/li>\n<li>Being reliable and accountable regardless of role<\/li>\n<li>Taking an active interest in our operations<\/li>\n<li>Learning about local and organizational strengths, opportunities and successes at UNC Health<\/li>\n<li>Asking questions to have a greater understanding of the work across our system<\/li>\n<li>Supporting or contributing to innovation and growth<\/li>\n<\/ul>\n<\/div>\n<div class=\"col-lg-4 col-md-12 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<h3>Mindsets to adopt<\/h3>\n<ul>\n<li>I share ideas<\/li>\n<li>I am adaptable and flexible<\/li>\n<li>I speak up<\/li>\n<li>I intentionally learn and grow<\/li>\n<li>I model our system values<\/li>\n<li>I encourage others<\/li>\n<li>I am a mentor or mentee<\/li>\n<li>I coach others<\/li>\n<li>I am coachable<\/li>\n<li>Integrity and ethics are foundational<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<hr \/>\n<div class=\"row  oscitas-bootstrap-container\">\n<div class=\"col-lg-6 col-md-6 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<a name=\"it-starts-with-me\"><\/a><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-3867\" style=\"max-width: 75px\" src=\"https:\/\/www.med.unc.edu\/strategicplan\/wp-content\/uploads\/sites\/500\/2017\/06\/System-Strategy-Icons-It-Starts-With-Me.png\" alt=\"\" width=\"250\" height=\"250\" \/><\/p>\n<h2>It Starts With Me<\/h2>\n<\/div>\n<\/div>\n<div class=\"row  oscitas-bootstrap-container\">\n<div class=\"col-lg-6 col-md-6 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n\n<!-- iframe plugin v.5.2 wordpress.org\/plugins\/iframe\/ -->\n<iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/wNZa5kwhUoY?si=DDCshVgv0bkQ8kK8\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" 0=\"allowfullscreen\" scrolling=\"yes\" class=\"iframe-class\"><\/iframe>\n\n<\/div>\n<div class=\"col-lg-6 col-md-6 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<p class=\"lead\">Each of us takes ownership of, and accountability for, doing the right thing for our patients, community, teammates, and ourselves.<\/p><p class=\"lead\">We inspire, empower, and trust each other to bring the best of ourselves to UNC Health and live our system values to the best of our abilities each day.<\/p><p class=\"lead\">We support and depend on each other through our successes and challenges with respect and civility.<\/p>\n<\/div>\n<\/div>\n<div class=\"row  oscitas-bootstrap-container\">\n<div class=\"col-lg-4 col-md-12 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<h3>Key elements of our culture<\/h3>\n<ul>\n<li>Accountable<\/li>\n<li>Dependable<\/li>\n<li>Courageous<\/li>\n<\/ul>\n<\/div>\n<div class=\"col-lg-4 col-md-12 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<h3>Behaviors to demonstrate<\/h3>\n<ul>\n<li>Seeking to understand outcomes and how I can contribute<\/li>\n<li>Staying informed of UNC Health news through my leader, newsletters, or other means<\/li>\n<li>Seeking to understand the goals and progress for my unit \/ department \/ organization<\/li>\n<li>Using compassionate candor when sharing a different perspective or concern<\/li>\n<li>Engaging in professional development<\/li>\n<li>Demonstrating leadership regardless of my role<\/li>\n<li>Focusing on providing helpful vs hurtful feedback<\/li>\n<li>Accepting feedback with appreciation and curiosity<\/li>\n<\/ul>\n<\/div>\n<div class=\"col-lg-4 col-md-12 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<h3>Mindsets to adopt<\/h3>\n<ul>\n<li>I take ownership<\/li>\n<li>I do my best each day<\/li>\n<li>I do the right thing<\/li>\n<li>I give and receive feedback<\/li>\n<li>I can be counted on<\/li>\n<li>I am consistent and dependable<\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; UNC Health\u2019s values define who we are \u2013 and who we want to be \u2013 as ONE UNC Health. They act as a framework for our actions, behaviors and mindsets, create a unified culture, enhance teammate engagement, and contribute to a positive environment. For downloadable resources to share with our teammates, please see the &hellip; <a href=\"https:\/\/www.med.unc.edu\/culture\/system-values\/\" aria-label=\"Read more about System Values\">Read more<\/a><\/p>\n","protected":false},"author":79967,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"open","ping_status":"open","template":"templates\/front-page.php","meta":{"_acf_changed":false,"layout":"","cellInformation":"","apiCallInformation":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-7","page","type-page","status-publish","hentry","odd"],"acf":[],"_links_to":[],"_links_to_target":[],"_links":{"self":[{"href":"https:\/\/www.med.unc.edu\/culture\/wp-json\/wp\/v2\/pages\/7","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.med.unc.edu\/culture\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.med.unc.edu\/culture\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.med.unc.edu\/culture\/wp-json\/wp\/v2\/users\/79967"}],"replies":[{"embeddable":true,"href":"https:\/\/www.med.unc.edu\/culture\/wp-json\/wp\/v2\/comments?post=7"}],"version-history":[{"count":16,"href":"https:\/\/www.med.unc.edu\/culture\/wp-json\/wp\/v2\/pages\/7\/revisions"}],"predecessor-version":[{"id":738,"href":"https:\/\/www.med.unc.edu\/culture\/wp-json\/wp\/v2\/pages\/7\/revisions\/738"}],"wp:attachment":[{"href":"https:\/\/www.med.unc.edu\/culture\/wp-json\/wp\/v2\/media?parent=7"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}