As per University policy, Shared Resource Labs (SRLs) or “Core” facilities, are required to reevaluate their rates every 2-year period to reflect current usage levels, changes in institutional support, maintenance costs, and personnel costs. Updated Flow Core rates will take effect May 1, 2025, for all users. See rate changes in iLabs or below:
We are writing to inform you of upcoming changes to our rates and policies, effective May 1, 2025.
As many of you know, we are entering a volatile and uncertain academic financial climate in the next few years. Our rates reflect what it costs to maintain our facility at our current usage level and the current level of financial support we receive from the university. They also reflect the increasing maintenance, personnel, and consumable costs we are already seeing and anticipating in the next two years.
We recognize the uncertainty surrounding research funding in the coming years and remain committed to delivering value to our users. As part of this commitment, we continue to offer complimentary consultations and troubleshooting appointments to support your work and maximize the use of our facility. We appreciate your support and hope to continue to be a cornerstone in your research endeavors.
Below is a summary of the updated rates, effective May 1, 2025:
| Service | UNC Rate/hr | LCCC Rate/hr |
| Attune NxT | $67 | |
| Fortessa | $87 | $85 |
| Aurora | $97 | $94 |
| ImageStream | $119 | $112 |
| Self-Sorting: FACSMelody | $90 | |
| Staff-Sorting: FACSMelody | $192 | $190 |
| Staff-Sorting: FACSAria/Symphony S6 | $212 | $209 |
| Staff-Sorting: Sorting Setup Fee | $194 per sort | |
| In-person Instrument Training (initial & first follow-up) | $422 per instrument | |
| FACSMelody Instrument Training | $700 | |
| Online Training (Work-Flow) | $85- lifetime access | |
| Staff-time | $166 | |
| Consultation | FREE for core users* | |
*New consultation policy to come soon
Additionally, we are updating several of our policies, including our cancellation policy, to help improve your experience in utilizing our facility. Please review the details below:
Cancellation Fees
- Analytical Cytometer Appointments:
- Cancellations after the 36-hour lockout period → 20% of scheduled instrument time
- No-show (failure to cancel in iLabs) → Charged 1 hour of instrument time
- Same-day cancellation for staff-assisted appointments → Up to 1 hour staff time charge
- Rescheduling more than twice with staff → Cancellation fee applied
- Late arrival (30+ minutes) for staff-assisted appointments → Appointment cancelled & fees applied
- Sorter Appointments:
- Cancellations less than 72 hours before appointment → 20% of scheduled instrument time
- Same-day cancellation for staff-assisted sorter appointments → 20% of time + up to 1 hour staff charge
- Late arrival (30+ minutes) for staff-assisted appointments → Appointment cancelled & fees applied
- Rescheduling more than twice with staff → Cancellation fee applied
For full details on all updated policies, please visit:
In addition, our updated training policy now covers both the initial in-person training and the first follow-up appointment under the same fee structure.
Thank you for your understanding and for being an integral part of our community. Please don’t hesitate to reach out with any questions or concerns.
Sincerely,
Ramrio Diz, PhD, Flow Cytometry Core Facility Director
Ayrianna Hedgecock, MSc, Logisitics Coordinator
UNC Flow Cytometry Core Facility
Internal, LCCC, UNC System, and External Academic Rates (2025)
UNC Flow Cytometry Facility Rates_External Commercial (2025)