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As your Hemophilia Treatment Center, we are here for you during this unique and uncertain time.  Please see the many resources below about COVID-19, accurate medical information, guidelines for staying safe, talking with children, caring for loved ones, and helpful tips for coping and staying fit.

Currently your HTC staff is working remotely responding to your phone calls and care needs.  We are scheduling phone or video visits for routine and acute needs during our typical clinic hours on Mondays (pediatrics hemophilia clinic) and Wednesdays (adult hemophilia clinic), and Friday HHT Clinic. If your provider plans laboratory testing as part of your evaluation, we will work towards the best plan for each patient to facilitate the blood draw. If you have a question, concern, an issue obtaining medication, or need to problem solve anything, please call us at the Center at (919) 966-4736, as you typically would.  If you have an urgent medical need, please discuss with a HTC clinical staff member who will help guide your best options for care. In a life-threatening emergency, always call 911. For urgent needs during after-hours or weekends, please call the UNC Medical Center hospital operator and ask for the adult or pediatric hematologist on call at 984-974-1000.

What is COVID-19?

  • COVID-19 is the disease caused by the new coronavirus that emerged in China in December 2019.
  • COVID – 19 stands for Corona Virus Disease 19
  • COVID-19 symptoms include cough, fever, shortness of breath, muscle aches, sore throat, unexplained loss of taste or smell, diarrhea and headache. COVID-19 can be severe, and some cases have caused death.
  • The new coronavirus can be spread from person to person. It is diagnosed with a laboratory test.
  • There is no coronavirus vaccine yet. Prevention involves frequent hand-washing, coughing into the bend of your elbow, staying home when you are sick and wearing a cloth face covering if you can’t practice social distancing.

Medical & Scientific Resources:

There are many resources online with updated information on the COVID-19 (Coronavirus). We recommend only using sources that provide official information to avoid misinformation and confusion.

Sites we can recommend include:

Be very careful when reading or viewing information from questionable sources. At this time there are no quick fixes, vaccines, or cures for corona virus. The best recommendations for staying healthy are social distancing, washing your hands, avoiding touching your face, and staying home if you are sick.

Help protect others by staying at home and taking precautions as recommended by state and federal authorities. Call your Primary Care Provider or your Hemophilia Center you have questions about your health.


It is now recommended that everyone (over the age of 2 and without breathing difficulties) wear non-medical, face cloth coverings when out in public. These masks do not include medical grade, N95, or surgical masks, which should be reserved for use by medical personnel.

Local news story with links on how to make a mask

Our HTC team, including our Social Worker, Physical Therapist, and Clinical Care team are working hard to find resources that can be a help to both families and individuals who are abiding by the self-isolate recommendations at this time and may need some support.  We strongly encourage parental supervision when children are using the links below.

Resources from our Social Worker​​

Mental Health Resources

  • The UNC Hemophilia Treatment Center want to continue to provide as much support as possible for people with mental health needs. We are aware that the current COVID-19 situation can make it harder for those who are already struggling with mental health conditions as well as new mental health needs can arise that have not been experienced before.
  • The attached document will provide you with some crisis mental health resources, along with general (non-crisis) resources/ways to connect to a mental health provider.
  • If you are experiencing and mental health emergency please call 911 (see additional details in the attached document). If you have general (non-urgent) mental health questions, please feel free to contact our social worker at (919-966-4736 option 3) during business hours.

Talking to Children about COVID-19:

Financial Resources

Food Resources

Books and Reading

  • Jason’s Digital Story times is a website put together by Pennsylvania based Middletown Free Library with free book readings.
  • Story Online is a free site where a variety of actors and other celebrities read books to children.
  • The Libby appOverdrive,or Hoopla are tools used by local libraries to download audio or e-books that you check out like a library book. Most local libraries use apps or software like this and most libraries allow you to borrow from them, even if you aren’t in their district. Explore your local library online for these resources. Some libraries even offer streaming of movies and TV shows, and have free digital educational courses. Check out NC Public Library ( for ideas of what many libraries offer right now, and search for the library near you that may have similar resources.
  • is offering free children’s audio books during this time.

Resources for Animal Lovers

Arts, Crafts, Culture, Learning

Resources from our Physical Therapist

  • It is hard on everyone being out of our physical routines. Physical Therapy put together some great information and guidelines to help all our patients and their family members stay healthy during this time.
  • Please see this new guide “How to Keep Moving While Staying at Home
  • For most of us our typical physical activities and exercise routines have been cut back or even put on hold to follow important physical distancing guidelines. Staying at home doesn’t have to mean sitting still, and you don’t need a home gym or special equipment to get started.
  • PT has also provided some handy exercise sheets to help make sure you get the stretches you need.
  • While these are some general guidelines, please feel free to contact physical therapy with any questions, concerns, or for ideas on how to tailor a program to meet your individual needs.
  • HTC Physical therapy – Phone number: 919-966-4736-ext 4