{"id":3970,"date":"2022-02-10T12:30:59","date_gmt":"2022-02-10T17:30:59","guid":{"rendered":"https:\/\/www.med.unc.edu\/htcenter\/?page_id=3970"},"modified":"2022-03-07T10:20:39","modified_gmt":"2022-03-07T15:20:39","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.med.unc.edu\/htcenter\/pharmacy\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<h2>Email<\/h2>\n<p><a class=\"email-link\" title=\"\" href=\"mailto:unchtcpharmacy@med.unc.edu\" target=\"_blank\" rel=\"noopener noreferrer\">unchtcpharmacy@med.unc.edu<\/a><\/p>\n<h2>Pharmacy Telephone and Fax<\/h2>\n<p class=\"x_MsoNormal\"><b>Office:<\/b> 919-843-9255<\/p>\n<p class=\"x_MsoNormal\"><b>Toll-free:<\/b> 866-927-1186<\/p>\n<p class=\"x_MsoNormal\"><b>Fax:<\/b> 919-843-9210<\/p>\n<h2>Billing<\/h2>\n<p><strong>Office:<\/strong> 919-843-9255 or Toll-free 866-927-1186<\/p>\n<h2>Hours of Operation<\/h2>\n<p>Monday \u2013 Friday 9:00 AM &#8211; 5:00 PM<\/p>\n<p>If immediate assistance is needed, leave a message and brief description after-hours, weekends, and holidays for a pharmacist to return your call 919-843-9255. If it is an emergency, dial 911.<\/p>\n<h2>When To Contact Us<\/h2>\n<ul class=\"icon-blood\">\n<li>You have about 7 days of medication remaining.<\/li>\n<li>Your medication is near expiration.<\/li>\n<li>Please let us know if there are any special circumstances with this order such as your medication was lost\/ stolen, and\/or you need a travel supply, etc.<\/li>\n<li>You have questions or concerns about your medication.<\/li>\n<li>You suspect a reaction or allergy to your medication.<\/li>\n<li>A change has occurred in your medication use.<\/li>\n<li>Your contact information or delivery address has changed.<\/li>\n<li>Your insurance information or payment source has changed.<\/li>\n<li>To check the status of your order or discuss an order delay.<\/li>\n<li>To receive claims related information.\n<ul>\n<li>Please report any insurance changes to us immediately to avoid billing issues. This will help ensure you receive and have ongoing access to your factor medications.<\/li>\n<li>Please let our pharmacy staff know ahead of time if you prefer your shipment delivered to an alternate address.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Email unchtcpharmacy@med.unc.edu Pharmacy Telephone and Fax Office: 919-843-9255 Toll-free: 866-927-1186 Fax: 919-843-9210 Billing Office: 919-843-9255 or Toll-free 866-927-1186 Hours of Operation Monday \u2013 Friday 9:00 AM &#8211; 5:00 PM If immediate assistance is needed, leave a message and brief description after-hours, weekends, and holidays for a pharmacist to return your call 919-843-9255. If it is &hellip; <a href=\"https:\/\/www.med.unc.edu\/htcenter\/pharmacy\/contact-us\/\" aria-label=\"Read more about Contact Us\">Read more<\/a><\/p>\n","protected":false},"author":3206,"featured_media":0,"parent":3934,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-3970","page","type-page","status-publish","hentry","odd"],"acf":[],"_links_to":[],"_links_to_target":[],"_links":{"self":[{"href":"https:\/\/www.med.unc.edu\/htcenter\/wp-json\/wp\/v2\/pages\/3970","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.med.unc.edu\/htcenter\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.med.unc.edu\/htcenter\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.med.unc.edu\/htcenter\/wp-json\/wp\/v2\/users\/3206"}],"replies":[{"embeddable":true,"href":"https:\/\/www.med.unc.edu\/htcenter\/wp-json\/wp\/v2\/comments?post=3970"}],"version-history":[{"count":0,"href":"https:\/\/www.med.unc.edu\/htcenter\/wp-json\/wp\/v2\/pages\/3970\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.med.unc.edu\/htcenter\/wp-json\/wp\/v2\/pages\/3934"}],"wp:attachment":[{"href":"https:\/\/www.med.unc.edu\/htcenter\/wp-json\/wp\/v2\/media?parent=3970"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}