The Improvement Leaders Program is an immersive learning experience designed to develop competencies in leadership and quality improvement for clinical leaders. It is a year-long program structured around the identification and completion of a quality improvement project within a clinical setting. Participants in the Improvement Leaders Program will develop competencies in the following areas:

  • Building, leading and managing teams
  • Designing, planning and implementing clinical improvement
  • Running Plan-Do-Study-Act cycles
  • Self-awareness as a leader
  • Communication
  • Collaboration
  • Handling conflict and contentious situations
  • Prioritizing projects
  • Preparing for sustainment

Program delivery includes guidance from a QI coach, IHI Open School online modules, clinical facilitator coaching and half-day team-based sessions. The time commitment to complete the program is approximately 52 hours.


Participants, facilitators and coaches must meet basic qualifications to be considered candidates for the Improvement Leaders Program.

Teams are selected based upon the following criteria:

  • A project or area for improvement within their service area has been identified.
  • The team is highly motivated to develop expertise as leaders in quality improvement.
  • Each team member is willing to find the time to participate in the program.
  • The team has an existing QI coach.

Clinical facilitators have experience and expertise in the following areas:

  • Leadership in a large, academic hospital setting
  • Clinical knowledge
  • Inspiring positive change peer-to-peer and top-down
  • Improvement in patient care

QI coaches meet the following requirements:

  • Practical knowledge of quality improvement tools and techniques including Lean, Model for Improvement and Six Sigma
  • Project management skills to coordinate efforts of the project teams


Send inquiries to IHQI Program Manager, Matt Huemmer.