In September 2007, the Agency for Healthcare Research and Quality (AHRQ) contracted UNC Medical Center to implement and measure the effectiveness of TeamSTEPPS™. The Pediatric and Surgical ICUs implemented TeamSTEPPS™ through training of faculty, residents, and staff. Observations of teamwork show sustained improvements in non-technical skills. TeamSTEPPS™ has spread to more than 18 clinical areas.

TeamSTEPPS™ is an evidence-based teamwork system aimed at optimizing patient outcomes by improving communication and other teamwork skills among health care professionals. It includes a comprehensive set of ready to-use materials and training curricula necessary to integrate teamwork principles successfully into the health care system. TeamSTEPPS™ was developed by the Department of Defense Patient Safety Program, in collaboration with AHRQ. To learn more about AHRQ’s National Implementation Project, visit their web site.

For more information about TeamSTEPPS™, please contact .