10 Signs for High-Performing Teams


TeamSTEPPS Quick Facts
Teamwork and TeamSTEPPS Overview
Code Debriefing_051617
Pediatric Rapid Response Debriefing Form
Brief/Debrief Form
PICU Debrief example (VAP)
PICU example (Unplanned Extubation)
TeamSTEPPS Pocket Guide
TeamSTEPPS Ready Badge (HDF 2085/2085b)
Example of a patient brochure
Connect and Correct
TeamSTEPPS Pocket Guide App

Training Resources

UNC TeamSTEPPS Ready Training
TeamSTEPPS Review for Coaches

Promoting Professional Conduct
BICU CLABSI Prevention Bundle with TeamSTEPPS
CAUTI Conversations Video
Project TICKER (Teamwork to Improve Cardiac Kids’ End Results)
TeamSTEPPS for Quality Improvement Leaders
Perioperative TeamSTEPPS Training Video (onyen required)
Domino Teamwork Training Activity
Drawing and Communication Activity
PICU Debriefing form and Fishbone diagram (template and example)
Patient Safety Culture and Resilience Presentation
UNCH TeamSTEPPS Huddle, May 2017
CNE Instructor Package
CNE Training Roster

Four Teachable – Learnable Skills

  • Leadership: Briefing, Debriefing, Huddle, Encouraging Teamwork
  • Situation Monitoring: Situation Awareness, Shared Mental Model
  • Mutual Support: Verbal and Task Related
  • Communication: Call-Out, Check-Back, Critical Language


“I’d like to take a moment before we start to talk about what is going to happen and our contingency plans if the unexpected happens.” (use briefings before events to articulate clear goals)
  • “If anyone sees something that concerns you during this procedure I want you to speak up.” (empower others)
  • “Helping out like you did helps the team and the patient. Good job!” (promote teamwork)
  • “Let’s focus on the care of this patient now and we’ll discuss your disagreement later.” (conflict resolution)

Situation Monitoring

  • Scan and assess what’s going on around you during a team event (situation monitoring)
  • Knowing what’s going on around you (situation awareness)
  • When all involved are actively scanning the situation (Shared Mental Model) the team can rapidly anticipate needs and adapt to the unexpected.

Mutual Support

  • “I think the dose was changed to 30 mg/hr…” “I have it here, we changed the dose to 25mg/hr after checking weight.” (verbal mutual support)
  • “ I can draw the needed blood sample but I don’t have the right tube.” “Here it is.” (Physical task assistance)
  • Protects team members from work overload situations that may reduce effectiveness and increase the risk of error


  • “I’m concerned about X, I’m uncomfortable with X because…, and I think X could be a safety problem.” (CUSsing with critical language)
  • “The O2 sats have dropped to 75%!” (call out)
  • Please get 25 mg of benadryl.” “OK, I’ll get 25 mg of benadryl.” (check back)