1.0Institute for Healthcare Quality Improvementhttps://www.med.unc.edu/ihqitmtraciehttps://www.med.unc.edu/ihqi/author/tmtracie/rich600338<blockquote class="wp-embedded-content" data-secret="r5nNllsjUR"><a href="https://www.med.unc.edu/ihqi/directory/shayla-mitchell-bigelow/">Shayla Mitchell-Bigelow, BSB, CLSSGB</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.med.unc.edu/ihqi/directory/shayla-mitchell-bigelow/embed/#?secret=r5nNllsjUR" width="600" height="338" title="“Shayla Mitchell-Bigelow, BSB, CLSSGB” — Institute for Healthcare Quality Improvement" data-secret="r5nNllsjUR" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); /* ]]> */ </script> https://www.med.unc.edu/ihqi/wp-content/uploads/sites/463/2025/04/Bigelow.jpg612741A dynamic and results-oriented leader, Shayla specializes in process optimization, quality auditing, project and change management, and analytics. With extensive expertise in Lean Six Sigma and quality improvement methodologies, Shayla drives sustainable, impactful transformations within organizations. Her collaborative approach fosters psychologically safe and transparent environments that empower teams through motivation, encouragement, and development. Passionate about … Read more