{"id":459,"date":"2016-09-28T13:40:00","date_gmt":"2016-09-28T13:40:00","guid":{"rendered":"https:\/\/wordpress-dev.med.unc.edu\/ihqi\/improvement-scholars\/projects\/carolina-conexiones-satisfaction-and-flow-for-spanish-speaking-families-in-nc-children2019s-hospital-outpatient-clinics\/"},"modified":"2020-10-02T08:58:51","modified_gmt":"2020-10-02T12:58:51","slug":"carolina-conexiones","status":"publish","type":"page","link":"https:\/\/www.med.unc.edu\/ihqi\/programs\/improvement-scholars-2\/carolina-conexiones\/","title":{"rendered":"Carolina Conexiones: Improving Satisfaction and Flow through Volunteer Bilingual Patient Navigators"},"content":{"rendered":"<p><!-- portlet_header --><\/p>\n<p><!-- portlet_above --><\/p>\n<p><!-- description --><\/p>\n<h4><span style=\"color: #000000\">Lead<\/span><\/h4>\n<p>Kori Flower, MD, MS, MPH<\/p>\n<h4><span style=\"color: #000000\">Aim<\/span><\/h4>\n<p>To improve patient experience and flow for Spanish-speaking families in UNC Children\u2019s Specialty Clinics.<\/p>\n<p><a class=\"internal-link\" title=\"\" href=\"https:\/\/www.med.unc.edu\/ihqi\/wp-content\/uploads\/sites\/463\/2017\/09\/Flower_SymposiumPresentation.pdf\" target=\"_self\" rel=\"noopener noreferrer\">2016 IHQI Symposium Presentation Slides<\/a><\/p>\n<p><a href=\"https:\/\/heelstream.med.unc.edu\/Playlist\/g8Q3Pfm5\"><em>(Carolina Conexiones Segment: 34:00\u20131:09:00 minutes of Improvement Scholars Symposium 2016 2nd Half)<\/em><\/a><\/p>\n<h4><span style=\"color: #000000\">Project Accomplishments<\/span><\/h4>\n<ul>\n<li>Spread of bilingual patient navigation within UNC Children\u2019s Hospital to: Children\u2019s Specialty Clinics, Children\u2019s Primary Care Clinic, and Inpatient Rounding Program<\/li>\n<li><a href=\"http:\/\/carolinaconexiones.web.unc.edu\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/carolinaconexiones.web.unc.edu<\/a><\/li>\n<li>Recipient, 2020 Impact Award from the Society of Healthcare Volunteer Leaders: <a href=\"http:\/\/news.unchealthcare.org\/som-vital-signs\/2020\/october-2\/carolina-conexiones-awarded-2020-impact-award-by-the-society-of-volunteer-healthcare-leaders?utm_source=vs-email&amp;utm_medium=email&amp;utm_campaign=40\" target=\"_blank\" rel=\"noopener noreferrer\">Vital Signs Announcement<\/a><\/li>\n<\/ul>\n<h4><span style=\"color: #000000\">Presentations<\/span><\/h4>\n<ul>\n<li>Oral presentation at American Academy of Pediatrics National Meeting (Oct 2016)<\/li>\n<li>Poster presentations at Latino Medical Student Association Meeting (April 2017) and UNC Minority Health Conference (Feb 2016)<\/li>\n<li>Related qualitative research project on family experience with poster presented at Pediatric Academic Societies National Meeting (May 2017)<\/li>\n<\/ul>\n<h4><span style=\"color: #000000\">Publications<\/span><\/h4>\n<ul>\n<li>Flower, Kori B., et al. <a href=\"https:\/\/muse.jhu.edu\/article\/756678\" target=\"_blank\" rel=\"noopener noreferrer\">&#8220;Improving Satisfaction and Appointment Attendance Through Navigation for Spanish-Speaking Families.&#8221;<\/a> Journal of Health Care for the Poor and Underserved, vol. 31 no. 2, 2020, p. 810-826. Project MUSE, doi:10.1353\/hpu.2020.0062.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Lead Kori Flower, MD, MS, MPH Aim To improve patient experience and flow for Spanish-speaking families in UNC Children\u2019s Specialty Clinics. 2016 IHQI Symposium Presentation Slides (Carolina Conexiones Segment: 34:00\u20131:09:00 minutes of Improvement Scholars Symposium 2016 2nd Half) Project Accomplishments Spread of bilingual patient navigation within UNC Children\u2019s Hospital to: Children\u2019s Specialty Clinics, Children\u2019s Primary &hellip; <a href=\"https:\/\/www.med.unc.edu\/ihqi\/programs\/improvement-scholars-2\/carolina-conexiones\/\" aria-label=\"Read more about Carolina Conexiones: Improving Satisfaction and Flow through Volunteer Bilingual Patient Navigators\">Read more<\/a><\/p>\n","protected":false},"author":68816,"featured_media":0,"parent":5004,"menu_order":86,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-459","page","type-page","status-publish","hentry","odd"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Carolina Conexiones: Improving Satisfaction and Flow through Volunteer Bilingual Patient Navigators - Institute for Healthcare Quality Improvement<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.med.unc.edu\/ihqi\/programs\/improvement-scholars-2__trashed\/carolina-conexiones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Carolina Conexiones: Improving Satisfaction and Flow through Volunteer Bilingual Patient Navigators - Institute for Healthcare Quality Improvement\" \/>\n<meta property=\"og:description\" content=\"Lead Kori Flower, MD, MS, MPH Aim To improve patient experience and flow for Spanish-speaking families in UNC Children\u2019s Specialty Clinics. 2016 IHQI Symposium Presentation Slides (Carolina Conexiones Segment: 34:00\u20131:09:00 minutes of Improvement Scholars Symposium 2016 2nd Half) Project Accomplishments Spread of bilingual patient navigation within UNC Children\u2019s Hospital to: Children\u2019s Specialty Clinics, Children\u2019s Primary &hellip; 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