Appointments, Office Hours and Contact Information

We have office hours five days a week and offer after hours nurse assistance. Contact us at (919) 966-1459 or toll free at (800) 862-4938 to schedule an appointment.

Office and After Hours:

Our Office hours are 8:00 to 5:00 pm, Monday through Friday

If a life-threatening emergency occurs, please call 911 or proceed to the nearest emergency room.

If you become sick after hours non-emergent, please call us at (919) 966-3820 and our nursing staff will answer your questions and direct you to appropriate care.

To schedule your appointment:

Contact us at (919) 966-1459 or toll free at (800) 862-4938.

Our patient assistants will need certain information from you when you call:

  • Your name and date of birth
  • Your medical record number
  • Billing address
  • Home phone and cell phone numbers
  • Your personal email address
  • Updated insurance information
  • Special needs like:
    • Interpreter services
    • Public transportation

Appointment Length:

It typically takes 45-60 minutes for an appointment once you check in. This includes time with your nurse, your provider and check-out.

Additional Information:

Televox®, an automated phone system, will call you to remind you of your appointment a few days in advance. You will be able to cancel or confirm your appointment at this time.

On the day of your appointment, please arrive 30 minutes early to allow for parking and registration. Please bring your UNC Medical Record Card, your insurance card, your medicines, and your blood sugar meter if you have one.

Please inform us as soon as possible if you are unable to come for your scheduled appointment. This will enable us to assure open slots for our sick patients.

UNC Health Care has a network of primary and specialty physician practices throughout the greater Triangle area. Click HERE For more information.

Contact Information:

Phone for appointments and to contact your doctor: 919-966-1459

Toll Free for appointments: 1-800-862-4938

Fax line for refills: 919-843-9355