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The SOM participated for the first time in the Workforce Engagement Survey June 8 – June 30, 2021.  The results of this survey will be used to create action plans to address key areas:

  • Resilience and Wellbeing
  • Culture of Quality Improvement and Safety
  • Senior Management Leadership Engagement

Departments will participate in action planning to address areas unique to their departments; teams and leaders with lower scores will receive additional support.


Recordings of Past Trainings

May 2022: WES Improvement Planning Training for Managers   PPT   Recording

Provides tips for managers on presenting team results and supporting team engagement in improvement planning

December 2021: WES Strategy/Action Planning

October 2021: Resilience for Managers Idea Exchange Cafe

Provides information on WES Resilience scores as well as resilience-building tips for managers

October 2021: WES Portal Navigation and Q&A session with Press Ganey

Provides information on using the WES tool and accessing information.




Next steps: Share Results with Your Team  Tips on sharing with your team

Manager Follow Up on Results Manager information: strategies to support Moderate and Low Team and Leader Index

Improvement Planning Training for Managers –  Tips on involving your team in the improvement planning process


Resources available to help managers establish partnerships with their teammates:

Mentor Reference Guide

Mentor Meetings Guide

Mentee Reference Guide

Mentee Journal

Additional resources and videos are also available within the WES reporting tool. Once you are logged in, look for the “page icon” on the upper right hand corner to access.



  • In order for a manager to receive individual results, there must be at least 5 respondents.  If there aren’t 5 respondents, the data “rolls up” to the next level manager.
  • Managers will see the information for teams that are in their span of control.


Access to WES

Can’t find the original e-mail with login information? Contact Press Ganey at

Managers that have questions about access can email Matt Hawkins or Stephanie Henry