{"id":8616,"date":"2024-10-14T10:37:27","date_gmt":"2024-10-14T14:37:27","guid":{"rendered":"https:\/\/www.med.unc.edu\/intranet\/?p=8616"},"modified":"2024-10-14T10:37:27","modified_gmt":"2024-10-14T14:37:27","slug":"aetna-and-unc-health-providers-state-health-plan-open-enrollment","status":"publish","type":"post","link":"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/","title":{"rendered":"Aetna and UNC Health Providers: State Health Plan Open Enrollment"},"content":{"rendered":"

Due to an Aetna system issue, some UNC Health providers are missing from the in-network list, affecting State teammates* enrolling for 2025 State Health Plan benefits and patients seeking care.<\/p>\n

While selecting a primary care provider (PCP) during Open Enrollment is not mandatory, it is recommended to ease the transition to Aetna from Blue Cross and Blue Shield of North Carolina. Additionally, not selecting a PCP will result in a higher copay ($25 instead of $10) on the Enhanced PPO Plan (80\/20).<\/p>\n

Until resolved:<\/p>\n

    \n
  1. Members can select a PCP at the same location as their in-network preferred provider to benefit from the reduced copay, with updates allowed anytime. PCP changes made before Jan. 1, 2025, take effect on that date; changes after take effect immediately.<\/li>\n
  2. Members can also update their PCP via Benefitfocus online or by calling in December.<\/li>\n<\/ol>\n

    Aetna is working to resolve the issue, which affects multiple organizations, not just UNC Health.<\/p>\n

    In the meantime, any questions may be directed to 855-859-0966.<\/p>\n

    *State teammates hired before Jan. 1, 2024, or transferred to UNC Health from another State agency after Jan. 1, 2024.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

    Due to an Aetna system issue, some UNC Health providers are missing from the in-network list, affecting State teammates* enrolling for 2025 State Health Plan benefits and patients seeking care. While selecting a primary care provider (PCP) during Open Enrollment is not mandatory, it is recommended to ease the transition to Aetna from Blue Cross … Read more<\/a><\/p>\n","protected":false},"author":103134,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"layout":"","cellInformation":"","apiCallInformation":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[1],"tags":[],"class_list":["post-8616","post","type-post","status-publish","format-standard","hentry","category-uncategorized","odd"],"acf":[],"yoast_head":"\nAetna and UNC Health Providers: State Health Plan Open Enrollment - School of Medicine Intranet<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Aetna and UNC Health Providers: State Health Plan Open Enrollment - School of Medicine Intranet\" \/>\n<meta property=\"og:description\" content=\"Due to an Aetna system issue, some UNC Health providers are missing from the in-network list, affecting State teammates* enrolling for 2025 State Health Plan benefits and patients seeking care. While selecting a primary care provider (PCP) during Open Enrollment is not mandatory, it is recommended to ease the transition to Aetna from Blue Cross … Read more\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/\" \/>\n<meta property=\"og:site_name\" content=\"School of Medicine Intranet\" \/>\n<meta property=\"article:published_time\" content=\"2024-10-14T14:37:27+00:00\" \/>\n<meta name=\"author\" content=\"menglun1\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"menglun1\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/\"},\"author\":{\"name\":\"menglun1\",\"@id\":\"https:\/\/www.med.unc.edu\/intranet\/#\/schema\/person\/f01e5388b5756f5f43dd540e6197053e\"},\"headline\":\"Aetna and UNC Health Providers: State Health Plan Open Enrollment\",\"datePublished\":\"2024-10-14T14:37:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/\"},\"wordCount\":185,\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/\",\"url\":\"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/\",\"name\":\"Aetna and UNC Health Providers: State Health Plan Open Enrollment - School of Medicine Intranet\",\"isPartOf\":{\"@id\":\"https:\/\/www.med.unc.edu\/intranet\/#website\"},\"datePublished\":\"2024-10-14T14:37:27+00:00\",\"author\":{\"@id\":\"https:\/\/www.med.unc.edu\/intranet\/#\/schema\/person\/f01e5388b5756f5f43dd540e6197053e\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.med.unc.edu\/intranet\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Aetna and UNC Health Providers: State Health Plan Open Enrollment\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.med.unc.edu\/intranet\/#website\",\"url\":\"https:\/\/www.med.unc.edu\/intranet\/\",\"name\":\"School of Medicine Intranet\",\"description\":\"For School of Medicine and UNC Health Faculty and Staff\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.med.unc.edu\/intranet\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.med.unc.edu\/intranet\/#\/schema\/person\/f01e5388b5756f5f43dd540e6197053e\",\"name\":\"menglun1\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.med.unc.edu\/intranet\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/fe8a77782a3a3cdae2a05b6d07f482d868f356b288e8d9592de95c1b76025517?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/fe8a77782a3a3cdae2a05b6d07f482d868f356b288e8d9592de95c1b76025517?s=96&d=mm&r=g\",\"caption\":\"menglun1\"},\"url\":\"https:\/\/www.med.unc.edu\/intranet\/author\/menglun1\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Aetna and UNC Health Providers: State Health Plan Open Enrollment - School of Medicine Intranet","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/","og_locale":"en_US","og_type":"article","og_title":"Aetna and UNC Health Providers: State Health Plan Open Enrollment - School of Medicine Intranet","og_description":"Due to an Aetna system issue, some UNC Health providers are missing from the in-network list, affecting State teammates* enrolling for 2025 State Health Plan benefits and patients seeking care. While selecting a primary care provider (PCP) during Open Enrollment is not mandatory, it is recommended to ease the transition to Aetna from Blue Cross … Read more","og_url":"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/","og_site_name":"School of Medicine Intranet","article_published_time":"2024-10-14T14:37:27+00:00","author":"menglun1","twitter_card":"summary_large_image","twitter_misc":{"Written by":"menglun1","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/#article","isPartOf":{"@id":"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/"},"author":{"name":"menglun1","@id":"https:\/\/www.med.unc.edu\/intranet\/#\/schema\/person\/f01e5388b5756f5f43dd540e6197053e"},"headline":"Aetna and UNC Health Providers: State Health Plan Open Enrollment","datePublished":"2024-10-14T14:37:27+00:00","mainEntityOfPage":{"@id":"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/"},"wordCount":185,"articleSection":["News"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/","url":"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/","name":"Aetna and UNC Health Providers: State Health Plan Open Enrollment - School of Medicine Intranet","isPartOf":{"@id":"https:\/\/www.med.unc.edu\/intranet\/#website"},"datePublished":"2024-10-14T14:37:27+00:00","author":{"@id":"https:\/\/www.med.unc.edu\/intranet\/#\/schema\/person\/f01e5388b5756f5f43dd540e6197053e"},"breadcrumb":{"@id":"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.med.unc.edu\/intranet\/2024\/10\/aetna-and-unc-health-providers-state-health-plan-open-enrollment\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.med.unc.edu\/intranet\/"},{"@type":"ListItem","position":2,"name":"Aetna and UNC Health Providers: State Health Plan Open Enrollment"}]},{"@type":"WebSite","@id":"https:\/\/www.med.unc.edu\/intranet\/#website","url":"https:\/\/www.med.unc.edu\/intranet\/","name":"School of Medicine Intranet","description":"For School of Medicine and UNC Health Faculty and Staff","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.med.unc.edu\/intranet\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.med.unc.edu\/intranet\/#\/schema\/person\/f01e5388b5756f5f43dd540e6197053e","name":"menglun1","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.med.unc.edu\/intranet\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/fe8a77782a3a3cdae2a05b6d07f482d868f356b288e8d9592de95c1b76025517?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/fe8a77782a3a3cdae2a05b6d07f482d868f356b288e8d9592de95c1b76025517?s=96&d=mm&r=g","caption":"menglun1"},"url":"https:\/\/www.med.unc.edu\/intranet\/author\/menglun1\/"}]}},"featured_image":false,"featured_image_medium":false,"featured_image_medium_large":false,"featured_image_large":false,"featured_image_thumbnail":false,"featured_image_alt":false,"category_details":[{"name":"News","link":"https:\/\/www.med.unc.edu\/intranet\/category\/uncategorized\/"}],"tag_details":[],"_links_to":[],"_links_to_target":[],"_links":{"self":[{"href":"https:\/\/www.med.unc.edu\/intranet\/wp-json\/wp\/v2\/posts\/8616","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.med.unc.edu\/intranet\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.med.unc.edu\/intranet\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.med.unc.edu\/intranet\/wp-json\/wp\/v2\/users\/103134"}],"replies":[{"embeddable":true,"href":"https:\/\/www.med.unc.edu\/intranet\/wp-json\/wp\/v2\/comments?post=8616"}],"version-history":[{"count":0,"href":"https:\/\/www.med.unc.edu\/intranet\/wp-json\/wp\/v2\/posts\/8616\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.med.unc.edu\/intranet\/wp-json\/wp\/v2\/media?parent=8616"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.med.unc.edu\/intranet\/wp-json\/wp\/v2\/categories?post=8616"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.med.unc.edu\/intranet\/wp-json\/wp\/v2\/tags?post=8616"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}