{"id":13001,"date":"2024-01-26T09:59:05","date_gmt":"2024-01-26T14:59:05","guid":{"rendered":"https:\/\/www.med.unc.edu\/it\/?page_id=13001"},"modified":"2024-07-29T11:48:11","modified_gmt":"2024-07-29T15:48:11","slug":"video-conferencing","status":"publish","type":"page","link":"https:\/\/www.med.unc.edu\/it\/services\/video-conferencing\/","title":{"rendered":"Video Conferencing"},"content":{"rendered":"<div class = \"alert alert-warning  oscitas-bootstrap-container\">School of Medicine IT ended the School of Medicine Webex (SOM Webex) video conferencing service <strong>Friday, May 17, 2024<\/strong>. SOM Webex account owners no longer have access to the service. <strong>This change does not affect users of UNC Health Webex, and SOM users will still be able to join Webex meetings created by others<\/strong>. Zoom and Microsoft Teams will still be supported for SOM video conferencing needs. Please see our <a href=\"https:\/\/www.med.unc.edu\/it\/services\/video-conferencing\/som-webex-service-ending-spring-2024\/\">SOM Webex Service Ending page<\/a> for more information. <\/div>\n<h2>Service Description<\/h2>\n<div class=\"row  oscitas-bootstrap-container\">\n<div class=\"col-lg-6 col-md-12 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<h3 style=\"text-align: center;\">UNC Zoom<\/h3>\n<ul>\n<li><a href=\"https:\/\/unc.zoom.us\">Login to UNC Zoom<\/a>\n<ul>\n<li><em>This link can also be used to request an account.<\/em><\/li>\n<li><em>If you have access to a separate Zoom account that you do not use your Onyen to login to, you must log out of that account first.<\/em><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/www.med.unc.edu\/it\/services\/video-conferencing\/zoom-support\/\">SOM Zoom Support Page<\/a><\/li>\n<\/ul>\n<\/div>\n<div class=\"col-lg-6 col-md-12 col-xs-12 col-sm-12 oscitas-bootstrap-container\">\n<h3 style=\"text-align: center;\">SOM Webex<\/h3>\n<ul>\n<li><a href=\"https:\/\/www.med.unc.edu\/it\/services\/video-conferencing\/som-webex-service-ending-spring-2024\/\">SOM Webex Service Ending<\/a><\/li>\n<li><em>UNC Health affiliates have access to UNC Health Webex, which can be requested through the <a href=\"https:\/\/unchc.service-now.com\/kb_view.do?sysparm_article=KB0022407\">Access Request Center (ARC) in MyApps<\/a>.<\/em><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<hr \/>\n<som-cell cell-info=\"{&quot;ID&quot;:13002,&quot;post_author&quot;:&quot;112631&quot;,&quot;post_date&quot;:&quot;2024-01-25 16:15:37&quot;,&quot;post_date_gmt&quot;:&quot;2024-01-25 21:15:37&quot;,&quot;post_content&quot;:&quot;&quot;,&quot;post_title&quot;:&quot;Video Conferencing &#8211; Icon Nav&quot;,&quot;post_excerpt&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;comment_status&quot;:&quot;closed&quot;,&quot;ping_status&quot;:&quot;closed&quot;,&quot;post_password&quot;:&quot;&quot;,&quot;post_name&quot;:&quot;video-conferencing-icon-nav&quot;,&quot;to_ping&quot;:&quot;&quot;,&quot;pinged&quot;:&quot;&quot;,&quot;post_modified&quot;:&quot;2024-07-29 11:50:01&quot;,&quot;post_modified_gmt&quot;:&quot;2024-07-29 15:50:01&quot;,&quot;post_content_filtered&quot;:&quot;&quot;,&quot;post_parent&quot;:0,&quot;guid&quot;:&quot;https:\\\/\\\/www.med.unc.edu\\\/it\\\/cell\\\/video-conferencing-icon-nav\\\/&quot;,&quot;menu_order&quot;:0,&quot;post_type&quot;:&quot;somcell&quot;,&quot;post_mime_type&quot;:&quot;&quot;,&quot;comment_count&quot;:&quot;0&quot;,&quot;filter&quot;:&quot;raw&quot;}\" cell-meta=\"{&quot;_wpv_contains_gutenberg_views&quot;:[&quot;&quot;],&quot;_upd_sortorder&quot;:[&quot;1&quot;],&quot;layout&quot;:[&quot;RepeatableBoxes&quot;],&quot;cellInformation&quot;:[&quot;{\\&quot;singleCellBlocks\\&quot;:{},\\&quot;repeatableBoxes\\&quot;:[{\\&quot;includeLink\\&quot;:1,\\&quot;linkUrl\\&quot;:\\&quot;https:\\\/\\\/tdx.unc.edu\\\/TDClient\\\/33\\\/Portal\\\/Requests\\\/TicketRequests\\\/NewForm?ID=DpvxxLqCK8U_&amp;RequestorType=ServiceOffering\\&quot;,\\&quot;linkIcon\\&quot;:\\&quot;question\\&quot;,\\&quot;linkText\\&quot;:\\&quot;Report Conferencing Issues\\&quot;},{\\&quot;includeLink\\&quot;:1,\\&quot;linkIcon\\&quot;:\\&quot;users\\&quot;,\\&quot;linkText\\&quot;:\\&quot;User Guides\\&quot;,\\&quot;linkUrl\\&quot;:\\&quot;https:\\\/\\\/www.med.unc.edu\\\/it\\\/services\\\/video-conferencing\\\/conferencing-user-guides\\\/\\&quot;},{\\&quot;includeLink\\&quot;:1,\\&quot;linkText\\&quot;:\\&quot;Video Conferencing Guidelines\\&quot;,\\&quot;linkUrl\\&quot;:\\&quot;https:\\\/\\\/www.med.unc.edu\\\/it\\\/services\\\/video-conferencing\\\/guidelines\\&quot;,\\&quot;linkIcon\\&quot;:\\&quot;list\\&quot;},{\\&quot;includeLink\\&quot;:1,\\&quot;linkText\\&quot;:\\&quot;SOM Webex Service Ending\\&quot;,\\&quot;linkUrl\\&quot;:\\&quot;https:\\\/\\\/www.med.unc.edu\\\/it\\\/services\\\/video-conferencing\\\/som-webex-service-ending-spring-2024\\\/\\&quot;,\\&quot;linkIcon\\&quot;:\\&quot;hourglass-end\\&quot;}],\\&quot;boxCustomStyles\\&quot;:{\\&quot;includeLink\\&quot;:1,\\&quot;backgroundColor\\&quot;:\\&quot;mediumBlue\\&quot;},\\&quot;boxType\\&quot;:\\&quot;iconLinks\\&quot;,\\&quot;boxStyleOption\\&quot;:\\&quot;icon-nav-bar\\&quot;}&quot;],&quot;apiCallInformation&quot;:[&quot;{}&quot;]}\"><\/som-cell>\n<hr \/>\n<h2>Provided by<\/h2>\n<ul>\n<li><span style=\"line-height: 1.43em;\">The <\/span><a class=\"internal-link\" style=\"line-height: 1.43em;\" title=\"\" href=\"https:\/\/www.med.unc.edu\/it\/divisions-staff\/classroom-services\" target=\"_self\" rel=\"noopener noreferrer\">ATS Classroom Support<\/a><span style=\"line-height: 1.43em;\">\u00a0Team<\/span><\/li>\n<\/ul>\n<h2>Associated Fees<\/h2>\n<ul>\n<li>Zoom is a free campus-wide offering. Please see the <a href=\"https:\/\/www.med.unc.edu\/it\/services\/video-conferencing\/zoom-support\/\">SOM Zoom Support<\/a> page for differences in account types.<\/li>\n<li>Most services are provided at no cost for School of Medicine faculty, staff and students as well as other groups reserving our rooms. Non-standard requests may be charged at the\u00a0School of Medicine IT\u00a0End User Support rate of $80\/hour per staff member. Support outside of normal business hours (M-F, 7:00 AM \u2013 5:00 PM) is charged at the overtime rate of $120\/hour per staff member.<\/li>\n<\/ul>\n<h2>Request Services<\/h2>\n<ul>\n<li>Contact Classroom Support<br \/>\n<a href=\"https:\/\/sso.unc.edu\/idp\/profile\/SAML2\/Unsolicited\/SSO?providerId=https:\/\/uncch.service-now.com&amp;target=%2Fsp%3Fid%3Dsc_cat_item%26sys_id%3D7864ab151ba3e850706afeee034bcbce\">Enter a Help Request Online<\/a><br \/>\n919-843-9086<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Find everything about Webex conferencing for School of Medicine faculty, staff, and students including setup, login, support, and best 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