{"id":1331,"date":"2017-11-14T16:21:59","date_gmt":"2017-11-14T21:21:59","guid":{"rendered":"https:\/\/med.sites.unc.edu\/it\/?page_id=1331"},"modified":"2026-02-09T14:02:45","modified_gmt":"2026-02-09T19:02:45","slug":"about-us","status":"publish","type":"page","link":"https:\/\/www.med.unc.edu\/it\/about\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"<p>School of Medicine IT is comprised of dynamic and diverse professionals with unmatched commitment to IT excellence.<\/p>\n<div class=\"panel panel-primary  oscitas-bootstrap-container\">\n<div class=\"panel-heading oscitas-bootstrap-container\">\nOffice of the CIO<\/div>\n<div class=\"panel-body oscitas-bootstrap-container\">\nDedicated to supporting and promoting University\u2019s healthcare, education, and research missions, the Office of the CIO of School of Medicine IT coordinates the organization\u2019s strategic planning, operational management, and procedural processes.<\/p>\n<p><a href=\"https:\/\/www.med.unc.edu\/it\/about\/about-us\/admin\/\">Meet the School of Medicine Office of the CIO\u00a0team<\/a><\/div>\n<\/div>\n<div class=\"panel panel-primary  oscitas-bootstrap-container\">\n<div class=\"panel-heading oscitas-bootstrap-container\">\nApplication and Data Services<\/div>\n<div class=\"panel-body oscitas-bootstrap-container\">\nOur Application and Data Services team provides high-quality, best-practice systems to support the teaching and learning mission of the UNC School of Medicine in the areas of application development, data analytics, and reporting.<\/p>\n<p><a href=\"https:\/\/www.med.unc.edu\/it\/about\/about-us\/application-data-analysis-services\/\">Meet the\u00a0Application and Data Services team<\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary  oscitas-bootstrap-container\">\n<div class=\"panel-heading oscitas-bootstrap-container\">\nAV and Digital Platforms<\/div>\n<div class=\"panel-body oscitas-bootstrap-container\">\nOur AV and Digital Platforms team provides a variety of technical and logistical support for spaces used by UNC School of Medicine, which can be reserved through our Room Reservations and Scheduling office. The AV Systems team handles audio\/video services from consulting to design and integration. The Instructional Media Services team is responsible for producing digital media for the School of Medicine. The Web Services team provides support for the enterprise WordPress multisite network for the School of Medicine.<\/p>\n<p><a href=\"https:\/\/www.med.unc.edu\/it\/about\/about-us\/av-digitalplatforms\/\">Meet the AV and Digital Platforms team<\/a><\/div>\n<\/div>\n<div class=\"panel panel-primary  oscitas-bootstrap-container\">\n<div class=\"panel-heading oscitas-bootstrap-container\">\nClient Services and Support<\/div>\n<div class=\"panel-body oscitas-bootstrap-container\">\n<p>Our friendly and knowledgeable Client Services and Support team provides swift remote technical support and personal computer assistance while aiming for the highest possible customer satisfaction. From routine issues related to account creation, password resets, software &amp; hardware installations, and general troubleshooting, to more unusual technical dilemmas, the\u00a0Client Services and Support team interfaces with faculty, students, and administrative staff across the School of Medicine Community to provide technical solutions to all school-related devices.<\/p>\n<p><a href=\"https:\/\/www.med.unc.edu\/it\/about\/about-us\/clientsvcs\/\">Meet the\u00a0Client Services and Support team<\/a><\/div>\n<\/div>\n<div class=\"panel panel-primary  oscitas-bootstrap-container\">\n<div class=\"panel-heading oscitas-bootstrap-container\">\nInformation Security Office<\/div>\n<div class=\"panel-body oscitas-bootstrap-container\">\nOur expert security team is dedicated to protecting sensitive and mission-critical data. We work collaboratively to find solutions enabling you to securely share information within UNC and the wider research and academic communities. We specialize in risk assessments, sensitive data management, security outreach, and incident response.<\/p>\n<p><a href=\"https:\/\/www.med.unc.edu\/it\/about\/about-us\/it-security-office\/\">Meet the Information Security team<\/a><\/div>\n<\/div>\n<div class=\"panel panel-primary  oscitas-bootstrap-container\">\n<div class=\"panel-heading oscitas-bootstrap-container\">\nInfrastructure and Operations<\/div>\n<div class=\"panel-body oscitas-bootstrap-container\">\nThe Infrastructure and Operations team provides compute, storage, and systems administration services to support the information systems needs of the School of Medicine. Our expert staff provides server management, systems architecture consultation, database support, and storage services.<\/p>\n<p><a href=\"https:\/\/www.med.unc.edu\/it\/about\/about-us\/infrastructure-and-operations\/\">Meet the Infrastructure and Operations team<\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"panel panel-primary  oscitas-bootstrap-container\">\n<div class=\"panel-heading oscitas-bootstrap-container\">\nInstructional Technology<\/div>\n<div class=\"panel-body oscitas-bootstrap-container\">\nThe Instructional Technology team provides a variety of technical support and consultation services related to teaching technologies, including campus learning management systems (LMS), online exam software, tools for student engagement (PollEverywhere, Articulate, Panopto), support for the MD Student iPad program. Our Student Systems Support team provides students and faculty with support with applications such as Sakai, Examsoft and One45.<\/p>\n<p><a href=\"https:\/\/www.med.unc.edu\/it\/about\/about-us\/instructional-technology\/\">Meet the Instructional Technology team<\/a><\/div>\n<\/div>\n<div class=\"panel panel-primary  oscitas-bootstrap-container\">\n<div class=\"panel-heading oscitas-bootstrap-container\">\nProject Management\u00a0Office<\/div>\n<div class=\"panel-body oscitas-bootstrap-container\">\nThe Project Management\u00a0Office\u00a0shepherds\u00a0all\u00a0the IT projects from conception to\u00a0closure.\u00a0Our\u00a0PMO offers consultation, tracking, documentation, and\u00a0coordination\u00a0plus a variety of\u00a0other\u00a0services\u00a0to\u00a0ensure successful project delivery.<\/p>\n<p><a href=\"https:\/\/www.med.unc.edu\/it\/about\/about-us\/project-management-office\/\">Meet the Project Management team<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>School of Medicine IT is comprised of dynamic and diverse professionals with unmatched commitment to IT excellence.<\/p>\n","protected":false},"author":64398,"featured_media":0,"parent":714,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"layout":"","cellInformation":"","apiCallInformation":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-1331","page","type-page","status-publish","hentry","odd"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>About Us | Information Technology<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.med.unc.edu\/it\/about\/about-us\/\" \/>\n<meta property=\"og:locale\" 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