{"id":22,"date":"2007-12-19T15:55:00","date_gmt":"2007-12-19T20:55:00","guid":{"rendered":"https:\/\/med.sites.unc.edu\/it\/services\/"},"modified":"2025-08-19T15:33:45","modified_gmt":"2025-08-19T19:33:45","slug":"services","status":"publish","type":"page","link":"https:\/\/www.med.unc.edu\/it\/services\/","title":{"rendered":"Services"},"content":{"rendered":"<script>\n\n    (function($) {\n        $(\"body, html\").addClass(\"heels_full_width_overflow\");\n    })(jQuery);\n\n   <\/script>\n   <div style=\"background-color:#F5F5F5;\" class=\"full-width-contained whitebackground \">\n<div id=\"services-front\" class=\"row\">\n<article class=\"item col-xs-12 col-sm-12 col-md-6 col-lg-6\">\n<div class=\"iso-post\">\n<i class=\"fa fa-laptop fa-4x\"><\/i><\/p>\n<div id=\"description\" class=\"iso-meta\">\n<h3><a href=\"https:\/\/www.med.unc.edu\/it\/services\/end-user-support\/\">Computer Support<\/a><\/h3>\n<ul>\n<li>Software &amp; Hardware Installation and Break\/Fix Support<\/li>\n<li>Printer Support<\/li>\n<li>Security Remediation &amp; Prevention<\/li>\n<li>Mobile Device Management &amp; Support<\/li>\n<li>Desktop\/Laptop Backup<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/article>\n<article class=\"item col-xs-12 col-sm-12 col-md-6 col-lg-6\">\n<div class=\"iso-post\">\n<i class=\"fa fa-university fa-4x\"><\/i><\/p>\n<div id=\"description\" class=\"iso-meta\">\n<h3><a href=\"https:\/\/www.med.unc.edu\/it\/services\/student-systems-software\/\">Student Systems Support<\/a><\/h3>\n<ul>\n<li><a href=\"https:\/\/www.med.unc.edu\/it\/services\/student-systems-software\/sakai\/\">Sakai<\/a><\/li>\n<li><a href=\"https:\/\/www.med.unc.edu\/it\/services\/student-systems-support\/slate\/\">SLATE<\/a><\/li>\n<li><a href=\"https:\/\/www.med.unc.edu\/it\/services\/student-systems-support\/navigate\/\">Navigate<\/a><\/li>\n<li><a href=\"https:\/\/www.med.unc.edu\/it\/services\/student-systems-software\/one45\/\">One45<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<div id=\"services-front\" class=\"row\">\n<article class=\"item col-xs-12 col-sm-12 col-md-6 col-lg-6\">\n<div class=\"iso-post\">\n<i class=\"fa fa-plug fa-4x\"><\/i><\/p>\n<div id=\"description\" class=\"iso-meta\">\n<h3><a href=\"https:\/\/www.med.unc.edu\/it\/services\/classroom-support\/\">Classroom Support<\/a><\/h3>\n<ul>\n<li><a href=\"https:\/\/www.med.unc.edu\/it\/services\/classroom-support\/\">Classroom Technology<\/a><\/li>\n<li><a href=\"https:\/\/www.med.unc.edu\/it\/services\/room-reservations\/\">Room Reservations<\/a><\/li>\n<li><a href=\"https:\/\/www.med.unc.edu\/it\/services\/video-conferencing\/\">Video Conferencing<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/article>\n<article class=\"item col-xs-12 col-sm-12 col-md-6 col-lg-6\">\n<div class=\"iso-post\">\n<i class=\"fas fa-chalkboard-teacher fa-4x\"><\/i><\/p>\n<div id=\"description\" class=\"iso-meta\">\n<h3><a href=\"https:\/\/www.med.unc.edu\/it\/services\/instructional-technology\/\">Instructional Technology<\/a><\/h3>\n<ul>\n<li><a href=\"https:\/\/www.med.unc.edu\/it\/services\/lecture-capture\">Lecture Capture<\/a><\/li>\n<li><a href=\"https:\/\/www.med.unc.edu\/it\/training\">IT Training<\/a><\/li>\n<li><a href=\"https:\/\/www.med.unc.edu\/it\/training\/som-digital-accessibility-hub\/\">Digital Accessibility<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<div id=\"services-front\" class=\"row\">\n<article class=\"item col-xs-12 col-sm-12 col-md-6 col-lg-6\">\n<div class=\"iso-post\">\n<i class=\"fa fa-hdd-o fa-4x\"><\/i><\/p>\n<div id=\"description\" class=\"iso-meta\">\n<h3><a href=\"https:\/\/www.med.unc.edu\/it\/services\/server-support\/\">Servers &amp; Data<\/a><\/h3>\n<ul>\n<li>Virtual Server Infrastructure<\/li>\n<li>Systems Architecture Consultation<\/li>\n<li>Database Support<\/li>\n<li>Systems Administration (Linux and Windows)<\/li>\n<li>Vulnerability Management<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/article>\n<article class=\"item col-xs-12 col-sm-12 col-md-6 col-lg-6\">\n<div class=\"iso-post\">\n<i class=\"fa fa-download fa-4x\"><\/i><\/p>\n<div id=\"description\" class=\"iso-meta\">\n<h3><a href=\"#\">Backup &amp; Storage<br \/>\n<\/a><\/h3>\n<ul>\n<li>Network-Attached Storage (NAS)<\/li>\n<li>Server Backup<\/li>\n<li>Archiving<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<div id=\"services-front\" class=\"row\">\n<article class=\"item col-xs-12 col-sm-12 col-md-6 col-lg-6\">\n<div class=\"iso-post\">\n<i class=\"fa fa-unlock fa-4x\"><\/i><\/p>\n<div id=\"description\" class=\"iso-meta\">\n<h3><a href=\"#\">Accounts &amp; Access<\/a><\/h3>\n<ul>\n<li>Role Provisioning<\/li>\n<li>Group Management<\/li>\n<li>Onyen, Two-Step Authentication, ID Cards<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/article>\n<article class=\"item col-xs-12 col-sm-12 col-md-6 col-lg-6\">\n<div class=\"iso-post\">\n<i class=\"fa fa-wifi fa-4x\"><\/i><\/p>\n<div id=\"description\" class=\"iso-meta\">\n<h3><a href=\"https:\/\/www.med.unc.edu\/it\/services\/networksupport\/\">Networking &amp; Connectivity<\/a><\/h3>\n<ul>\n<li>Wired and Wireless Network<\/li>\n<li>Off-campus Office Support (VPN)<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<div id=\"services-front\" class=\"row\">\n<article class=\"item col-xs-12 col-sm-12 col-md-6 col-lg-6\">\n<div class=\"iso-post\">\n<i class=\"fa fa-code fa-4x\"><\/i><\/p>\n<div id=\"description\" class=\"iso-meta\">\n<h3><a href=\"https:\/\/www.med.unc.edu\/it\/services\/appwebdata\/\">Web\/Application Development<br \/>\n<\/a><\/h3>\n<ul>\n<li><a href=\"https:\/\/www.med.unc.edu\/webguide\">Web Hosting (WordPress)<\/a><\/li>\n<li><a href=\"https:\/\/www.med.unc.edu\/it\/services\/appwebdata\/qualtrics\/\">Qualtrics<\/a><\/li>\n<li>Custom Application Development<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/article>\n<article class=\"item col-xs-12 col-sm-12 col-md-6 col-lg-6\">\n<div class=\"iso-post\">\n<i class=\"fa fa-film fa-4x\"><\/i><\/p>\n<div id=\"description\" class=\"iso-meta\">\n<h3><a href=\"https:\/\/www.med.unc.edu\/it\/services\/video-production\/\">Instructional Media Services<\/a><\/h3>\n<ul>\n<li><a href=\"https:\/\/www.med.unc.edu\/it\/services\/video-production\/audio-video-production\/\">A\/V Production<\/a><\/li>\n<li><a href=\"https:\/\/www.med.unc.edu\/it\/services\/video-production\/instructional-media-services-immersive\/\">Immersive Education Technologies<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<div id=\"services-front\" class=\"row\">\n<article class=\"item col-xs-12 col-sm-12 col-md-6 col-lg-6\">\n<div class=\"iso-post\">\n<i class=\"fa fa-users fa-4x\"><\/i><\/p>\n<div id=\"description\" class=\"iso-meta\">\n<h3><a href=\"https:\/\/www.med.unc.edu\/it\/services\/informationsecurity\/\">Security<br \/>\n<\/a><\/h3>\n<ul>\n<li>Endpoint Encryption<\/li>\n<li>Vulnerability Management<\/li>\n<li>Web Application Scanning<\/li>\n<li>Firewall Support<\/li>\n<li>Policy Compliance<\/li>\n<li>Incident Handling<\/li>\n<li>Sensitive-Data Management<\/li>\n<li><a href=\"https:\/\/www.med.unc.edu\/it\/guide\/applications\/two-step-verification\/\">Two-Step Verification<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/article>\n<article class=\"item col-xs-12 col-sm-12 col-md-6 col-lg-6\">\n<div class=\"iso-post\">\n<i class=\"fa fa-sitemap fa-4x\"><\/i><\/p>\n<div id=\"description\" class=\"iso-meta\">\n<h3><a href=\"#\">Productivity &amp; Collaboration<br \/>\n<\/a><\/h3>\n<ul>\n<li><a href=\"https:\/\/www.med.unc.edu\/it\/services\/video-conferencing\/\">Video Conferencing<\/a><\/li>\n<li>SharePoint\/Office365<\/li>\n<li>OneDrive<\/li>\n<li>Turning Point<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<div id=\"services-front\" class=\"row\">\n<article class=\"item col-xs-12 col-sm-12 col-md-6 col-lg-6\">\n<div class=\"iso-post\">\n<i class=\"fa fa-users fa-4x\"><\/i><\/p>\n<div id=\"description\" class=\"iso-meta\">\n<h3><a href=\"https:\/\/www.med.unc.edu\/it\/about\/about-us\/project-management-office\/\">IT Projects<br \/>\n<\/a><\/h3>\n<p>Consultation for specialized IT projects for the School of Medicine<\/p>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1369,"featured_media":1453,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"layout":"","cellInformation":"","apiCallInformation":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-22","page","type-page","status-publish","has-post-thumbnail","hentry","odd"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Information Technology | Services<\/title>\n<meta name=\"description\" content=\"Learn about the various services that the UNC School of Medicine IT Department offers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.med.unc.edu\/it\/services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Information Technology | Services\" \/>\n<meta property=\"og:description\" content=\"Learn about the various services that the UNC School of Medicine IT Department offers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.med.unc.edu\/it\/services\/\" \/>\n<meta property=\"og:site_name\" content=\"Information Technology\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-19T19:33:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.med.unc.edu\/it\/wp-content\/uploads\/sites\/477\/2007\/12\/DSC_4188a-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"891\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.med.unc.edu\/it\/services\/\",\"url\":\"https:\/\/www.med.unc.edu\/it\/services\/\",\"name\":\"Information Technology | Services\",\"isPartOf\":{\"@id\":\"https:\/\/www.med.unc.edu\/it\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.med.unc.edu\/it\/services\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.med.unc.edu\/it\/services\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.med.unc.edu\/it\/wp-content\/uploads\/sites\/477\/2007\/12\/DSC_4188a-scaled.jpg\",\"datePublished\":\"2007-12-19T20:55:00+00:00\",\"dateModified\":\"2025-08-19T19:33:45+00:00\",\"description\":\"Learn about the various services that the UNC School of Medicine IT Department offers.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.med.unc.edu\/it\/services\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.med.unc.edu\/it\/services\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.med.unc.edu\/it\/services\/#primaryimage\",\"url\":\"https:\/\/www.med.unc.edu\/it\/wp-content\/uploads\/sites\/477\/2007\/12\/DSC_4188a-scaled.jpg\",\"contentUrl\":\"https:\/\/www.med.unc.edu\/it\/wp-content\/uploads\/sites\/477\/2007\/12\/DSC_4188a-scaled.jpg\",\"width\":2560,\"height\":891},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.med.unc.edu\/it\/services\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.med.unc.edu\/it\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Services\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.med.unc.edu\/it\/#website\",\"url\":\"https:\/\/www.med.unc.edu\/it\/\",\"name\":\"School of Medicine IT\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.med.unc.edu\/it\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.med.unc.edu\/it\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.med.unc.edu\/it\/#organization\",\"name\":\"UNC School of Medicine Information Technology\",\"url\":\"https:\/\/www.med.unc.edu\/it\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.med.unc.edu\/it\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.med.unc.edu\/it\/wp-content\/uploads\/sites\/477\/2019\/03\/InformationTechnology_logo_rgb_h.png\",\"contentUrl\":\"https:\/\/www.med.unc.edu\/it\/wp-content\/uploads\/sites\/477\/2019\/03\/InformationTechnology_logo_rgb_h.png\",\"width\":1217,\"height\":151,\"caption\":\"UNC School of Medicine Information Technology\"},\"image\":{\"@id\":\"https:\/\/www.med.unc.edu\/it\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Information Technology | Services","description":"Learn about the various services that the UNC School of Medicine IT Department offers.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.med.unc.edu\/it\/services\/","og_locale":"en_US","og_type":"article","og_title":"Information Technology | Services","og_description":"Learn about the various services that the UNC School of Medicine IT Department offers.","og_url":"https:\/\/www.med.unc.edu\/it\/services\/","og_site_name":"Information Technology","article_modified_time":"2025-08-19T19:33:45+00:00","og_image":[{"width":2560,"height":891,"url":"https:\/\/www.med.unc.edu\/it\/wp-content\/uploads\/sites\/477\/2007\/12\/DSC_4188a-scaled.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.med.unc.edu\/it\/services\/","url":"https:\/\/www.med.unc.edu\/it\/services\/","name":"Information Technology | Services","isPartOf":{"@id":"https:\/\/www.med.unc.edu\/it\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.med.unc.edu\/it\/services\/#primaryimage"},"image":{"@id":"https:\/\/www.med.unc.edu\/it\/services\/#primaryimage"},"thumbnailUrl":"https:\/\/www.med.unc.edu\/it\/wp-content\/uploads\/sites\/477\/2007\/12\/DSC_4188a-scaled.jpg","datePublished":"2007-12-19T20:55:00+00:00","dateModified":"2025-08-19T19:33:45+00:00","description":"Learn about the various services that the UNC School of Medicine IT Department offers.","breadcrumb":{"@id":"https:\/\/www.med.unc.edu\/it\/services\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.med.unc.edu\/it\/services\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.med.unc.edu\/it\/services\/#primaryimage","url":"https:\/\/www.med.unc.edu\/it\/wp-content\/uploads\/sites\/477\/2007\/12\/DSC_4188a-scaled.jpg","contentUrl":"https:\/\/www.med.unc.edu\/it\/wp-content\/uploads\/sites\/477\/2007\/12\/DSC_4188a-scaled.jpg","width":2560,"height":891},{"@type":"BreadcrumbList","@id":"https:\/\/www.med.unc.edu\/it\/services\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.med.unc.edu\/it\/"},{"@type":"ListItem","position":2,"name":"Services"}]},{"@type":"WebSite","@id":"https:\/\/www.med.unc.edu\/it\/#website","url":"https:\/\/www.med.unc.edu\/it\/","name":"School of Medicine IT","description":"","publisher":{"@id":"https:\/\/www.med.unc.edu\/it\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.med.unc.edu\/it\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.med.unc.edu\/it\/#organization","name":"UNC School of Medicine Information Technology","url":"https:\/\/www.med.unc.edu\/it\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.med.unc.edu\/it\/#\/schema\/logo\/image\/","url":"https:\/\/www.med.unc.edu\/it\/wp-content\/uploads\/sites\/477\/2019\/03\/InformationTechnology_logo_rgb_h.png","contentUrl":"https:\/\/www.med.unc.edu\/it\/wp-content\/uploads\/sites\/477\/2019\/03\/InformationTechnology_logo_rgb_h.png","width":1217,"height":151,"caption":"UNC School of Medicine Information Technology"},"image":{"@id":"https:\/\/www.med.unc.edu\/it\/#\/schema\/logo\/image\/"}}]}},"_links_to":[],"_links_to_target":[],"_links":{"self":[{"href":"https:\/\/www.med.unc.edu\/it\/wp-json\/wp\/v2\/pages\/22","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.med.unc.edu\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.med.unc.edu\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.med.unc.edu\/it\/wp-json\/wp\/v2\/users\/1369"}],"replies":[{"embeddable":true,"href":"https:\/\/www.med.unc.edu\/it\/wp-json\/wp\/v2\/comments?post=22"}],"version-history":[{"count":5,"href":"https:\/\/www.med.unc.edu\/it\/wp-json\/wp\/v2\/pages\/22\/revisions"}],"predecessor-version":[{"id":13627,"href":"https:\/\/www.med.unc.edu\/it\/wp-json\/wp\/v2\/pages\/22\/revisions\/13627"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.med.unc.edu\/it\/wp-json\/wp\/v2\/media\/1453"}],"wp:attachment":[{"href":"https:\/\/www.med.unc.edu\/it\/wp-json\/wp\/v2\/media?parent=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}